Business Analyst - I, Amazon Pay

Transform the future of payments in India by joining Amazon's Payments Data Team. In this role, you'll leverage data analytics to drive strategic decisions and shape the evolution of Amazon Pay. Working at the intersection of payments, analytics, and customer insights, you'll collaborate with cross-functional teams to develop data-driven solutions that enhance customer experience and business growth.
Key job responsibilities

• Design and execute exploratory data analyses to identify customer trends and opportunities
• Develop customer segmentation models to optimize marketing strategies and product roadmaps
• Create and implement analytical frameworks to improve customer engagement across their lifecycle
• Partner with business teams to translate data insights into actionable recommendations
• Lead data-driven initiatives to accelerate Amazon Pay adoption across customer segments

A day in the life
Your day typically involves mining complex datasets, collaborating with Machine Learning teams, and presenting insights to stakeholders. You'll analyze customer behavior patterns, identify growth opportunities, and work closely with cross-functional partners to implement data-driven strategies. You'll also mentor team members and contribute to the evolution of our analytical capabilities.

About the team
The Payments Data Team is integral to Amazon's mission of transforming payments in India. We combine advanced analytics with business acumen to deliver actionable insights to our partners. Our team thrives on solving complex problems and creating innovative solutions that enhance the payment experience for millions of customers.