Lead Business Analyst – Healthcare Platform

• Engage with stakeholders to understand, document, and clarify business requirements and user needs.
• Analyze and prioritize business problems based on customer input and impact.
• Conduct requirements analysis and management, driving clarity and completeness across the project lifecycle.
• Prepare detailed User Stories with clear Acceptance Criteria aligned with Agile methodology.
• Propose and evaluate solutions, identifying pros and cons to aid in decision-making.
• Serve as the primary liaison between business users and technical teams, including developers and QA.
• Maintain and manage JIRA for tracking and updating requirements.
• Provide ongoing clarification and support to development and QA teams throughout the SDLC.
• Assist QA teams in User Acceptance Testing (UAT) by providing business context and reviewing test cases.
• Identify and document functional and non-functional requirements.
• Conduct walkthroughs and presentations to internal/external stakeholders.
• Track and manage requirement changes and ensure alignment with project goals.
• Create and maintain Business Process Documentation.

Required Skills and Qualifications:

• Bachelor’s degree in any discipline; Master’s degree in a related field is a plus.
• 9+ years of experience as a Business Analyst with strong emphasis on Healthcare domain projects.
• 10+ years of total industry experience in IT or Business Consulting.
• Strong knowledge of Healthcare processes, regulations, claims processing, and standards (e.g., HIPAA, EDI).
• Hands-on experience with tools like JIRA, Confluence, and other Agile lifecycle tools.
• Excellent written and verbal communication skills and interpersonal skills.
• Proven expertise in eliciting and documenting requirements, conducting gap analysis, and managing stakeholders.
• Ability to drive collaboration across business and IT teams.
• Prior experience working in Agile/Scrum environments.

Preferred Skills:

• Familiarity with HealthEdge platform and ability to map features to business needs.
• Experience in payer systems, including claims processing, eligibility, provider management, etc.
• Exposure to cloud-based healthcare solutions is a plus.