Bangalore, Karnataka, India
Information Technology
Full-Time
QBrainX Inc
Overview
Job Title : ServiceNow Business Analyst
Experience : 59 Years
Location : Remote, India
Employment Type : Contract (Initial 3 Months Extendable Based on Project & Performance)
Job Summary
We are seeking an experienced ServiceNow Business Analyst to support our ongoing ServiceNow initiatives. The ideal candidate should have strong experience managing end-to-end ServiceNow project delivery, preparing detailed documentation (BRD, FRD, user stories), and leading effective client interactions. This is a remote contractual role for an initial duration of 3 months, with the possibility of extension based on project requirements and performance.
Key Responsibilities
Experience : 59 Years
Location : Remote, India
Employment Type : Contract (Initial 3 Months Extendable Based on Project & Performance)
Job Summary
We are seeking an experienced ServiceNow Business Analyst to support our ongoing ServiceNow initiatives. The ideal candidate should have strong experience managing end-to-end ServiceNow project delivery, preparing detailed documentation (BRD, FRD, user stories), and leading effective client interactions. This is a remote contractual role for an initial duration of 3 months, with the possibility of extension based on project requirements and performance.
Key Responsibilities
- Act as the liaison between business stakeholders and the ServiceNow technical/development teams.
- Gather, analyze, and document business requirements for ServiceNow modules and workflows.
- Prepare and maintain documentation such as Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, User Stories, and Test Scenarios.
- Participate in end-to-end ServiceNow project delivery, from requirements gathering to implementation and UAT.
- Conduct workshops, client meetings, and requirement validation sessions.
- Translate business requirements into clear functional and technical specifications aligned with ServiceNow capabilities.
- Work closely with developers and architects to ensure business needs are effectively met.
- Support UAT, training, and post-implementation activities.
- Manage stakeholder expectations and ensure project deliverables are achieved within agreed timelines.
- 5 to 9 years of total experience, with minimum 3+ years as a Business Analyst in ServiceNow projects.
- Strong understanding of ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, or CSM.
- Proven experience in end-to-end ServiceNow implementation projects.
- Hands-on experience preparing BRD, FRD, User Stories, and Process Flow Diagrams.
- Excellent client-facing and stakeholder management skills.
- Strong communication, analytical thinking, and documentation abilities.
- Ability to work effectively in a remote and cross-functional team environment.
- ITIL certification or understanding of ITIL processes is an advantage.
- ServiceNow certifications (Business Analyst, CSA, or equivalent) :
- Bachelors degree in Computer Science, Information Technology, or related field.
- Certifications in ServiceNow or Business Analysis (CBAP, CCBA) are desirable.
Similar Jobs
View All
3 Hours ago
SAP Technical Solution Architect
Information Technology
- 10 - 25 Yrs
- Chennai, Bengaluru
1. SAP Technical Solution Architect
**Location:** Bangalore / Chennai
**Experience:** 10+ years
Role Overview
We are hiring a SAP Technical Solution Architect with strong expertise in Data Migration to lead complex SAP transformation ...
3 Hours ago
Sr. Data Developer
Information Technology
- 1000000 - 1400000 INR - Annual
- 4 - 8 Yrs
We are seeking a highly skilled SAP Datasphere Consultant with strong expertise across modern SAP data, analytics, and modelling technologies. The ideal candidate will have hands-on experience in Datasphere, BW/BW4HANA, CDS Views, and SAP Analytics C...
13 Hours ago
Cloud Security Engineer
Information Technology
- 1000000 - 1500000 INR - Annual
- 3 - 5 Yrs
- Hyderabad
About The Role : Cloud Security Engineer
Experience : 3 - 5 yrs
We are looking for a Cloud Security Engineer responsible for designing, developing, and implementing secure cloud solutions across enterprise-scale environments.
Key Responsib...
19 Hours ago
Principal Systems Engineer
Transportation & Logistics
- 8 - 15 Yrs
About the Organization:
Join a global leader in advanced technology solutions serving the defense, transportation, and secure communication sectors. The organization is known for delivering mission-critical systems that combine innovative software...
20 Hours ago
QA Manager
Fintech
- 8 - 20 Yrs
- Pune
Job Summary: We are seeking an experienced and dynamic QA Manager to lead our quality assurance team in delivering high-quality software products for our organization. The ideal candidate will have a strong background in manual and automation testing...
21 Hours ago
AWS Architect
Information Technology
- 3500000 - 3700000 INR - Annual
- 12 - 15 Yrs
- Hyderabad
Essential Duties and Responsibilities
Cloud Architecture Design: Create highly available, fault-tolerant, and secure architectures leveraging AWS services such as EC2, S3, RDS, Lambda, VPC, ECS/EKS, and CloudFront.
Payment Security Compliance: En...
22 Hours ago
Senior Embedded Software Engineer
Information Technology
- 6 - 13 Yrs
- Pune
My client is a multi-billion dollar global brand in aviation industry, providing cutting edge products and solutions. They are headquartered in US,and have a a state-of-the-art engineering center in Pune. They are hiring for talented and highly s...
23 Hours ago
React.js Frontend Developer
Fintech
- 2 - 8 Yrs
- Mumbai
About Our Client
Our Client, is on a mission to make solar simple, smart, and accessible for every business in India. Through our integrated platform, we enable MSMEs to adopt solar with ease — combining solar technology, financing, and insurance ...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in