Pune, Maharashtra, India
Finance & Banking
Full-Time
Webkul
Overview
Key Responsibilities
- Gather and document business requirements through client interactions and stakeholder meetings.
- Analyze and translate business needs into functional specifications for Salesforce implementations.
- Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
- Collaborate with developers and technical teams to ensure solutions align with client expectations.
- Conducted user acceptance testing (UAT) and supported end-user training on Salesforce functionalities.
- Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
- Maintain clear and proactive communication with clients to ensure project milestones are met.
- Stay updated on Salesforce features, updates, and best practices to propose innovative Qualifications :
- 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
- Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
- Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
- Bachelors degree in Business Administration, Computer Science, or a related field.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Strong analytical and problem-solving Qualifications :
- Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
- Prior experience in client communication or client-facing roles.
- Familiarity with Agile/Scrum methodologies.
- Understanding of Webkuls product ecosystem or e-commerce platforms is a plus.
- Opportunity to work on diverse, high-impact Salesforce projects for global clients.
- Collaborative and innovative work culture with a focus on learning and growth.
- Access to continuous learning resources, including Salesforce Trailhead and certification support.
- Competitive salary and benefits package.
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