Senior IT Business Analyst

Overview

Company: DEX IT Global Limited

Location: Andheri East (Mumbai)

Experience : 5 to 8 years

About DEX IT Global Limited,

DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL Educate acquired the DEX business of NSEIT. We at DEX Conduct online examinations for Government and Privat Sector examinations

JD-IT Business Analyst

Roles & Responsibilities

· Gathering and documenting business requirements translating them into functional specification

· Collaborating with cross functional teams to develop and implement solutions that meet business requirements

· Working with development, testing & IT teams to get the required software/CRs developed, tested and deployed

· Follow-up with development / testing for timelines, delivery and status and escalate delivery concerns to next level in hierarchy.

· Giving demonstration of the newly developed software/CR to clients / end users

· Testing and validating solutions to ensure they meet business objective and requirements

· Providing training and support to end user

· Communicating project status and updates to stake holder and project teams

Required Skills

· Strong analytical, critical thinking and problem-solving skills

· Excellent written and verbal communication skills

· Proficiency in MS Office Suite and Visio or any flow-charting tool. Knowledge of SQL is a plus

· Experience in working with cross functional teams and stakeholders

· Ability to work independently and manage multiple tasks simultaneously

· Attention to detail and ability to prioritize task efficiently

· Prior experience in implementing PG integration, API integration, SMS/Email/Whatsapp communication integration is a plus

· Conduct market and competitor analysis for digital and AI-driven assessment tools.

· Assist in the design and enhancement of adaptive testing systems, leveraging psychometric principles and AI-driven decision models.

· Identify business opportunities for the integration of AI in digital assessments.

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· Proven experience as a Business Analyst, ideally within EdTech, assessment, or learning systems.

· Strong knowledge of adaptive testing mechanisms such as CAT (Computerized Adaptive Testing), item response theory (IRT), and scoring models.

· Familiarity with AI concepts and tools, especially those applied in educational or assessment contexts (e.g., NLP, predictive analytics, intelligent tutoring systems).

Job Type: Full-time

Pay: ₹900,000.00 - ₹1,400,000.00 per year

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Work Location: In person