Servicenow Lead Business Analyst

Working experience in ServiceNow SAM Pro module and expertise in different contracts license models Product use rights of various publishers e.g. Microsoft Adobe Oracle etc

Experience in onboarding Software publishers within SAM Pro

Establishing and maintaining software license compliance and licensing lifecycle management for all software from purchase receipt installation upgrade removal reallocation and retirement

Managing software models entitlements and license metrics within SAM Pro

Candidate should have the ability to research software products determine product licensing implications and vulnerabilities interpret and process Vendor software license agreements

Performing license reconciliation to ensure compliance with vendor contracts and agreements

Assessing and benchmarking the current process against the best practices as required

Suggest and implement technical measures to save on license cost based on usage Experience in managing and analyzing new project requirements

Tracking software license usage and identifying potential overspending or compliance issues

Analyzing software usage data to identify optimization opportunities and cost reduction strategies

Developing and customizing reports and dashboards to monitor software usage compliance status and cost savings

Creating and managing workflows for software procurement deployment and retirement

Communicating effectively with stakeholders regarding SAM Pro processes policies and procedures