Overview
Job DescriptionWe are currently looking for developers to join the organization for Customer Experience (CX) Cloud. Our department is the DevOps within the Cloud Engineering organization. As Oracle continues to aggressively move towards a full range of Cloud Solutions, we want you to join our team and directly be responsible for supporting, developing, and delivering these solutions
to our customers. One primary focus for our team is to produce the software tools that Oracle uses to monitor, patch, troubleshoot, data mine and metric reporting on behalf of our Oracle Cloud Customers. These focus areas play a pivotal role to ensure we can gain the most efficiencies and scale appropriately which ultimately benefit our customers.
We operate using agile principles and currently have teams located in Canada, U.S. and India.
Responsibilities
As a Site Reliability Engineer (SRE), you will work closely with product development teams to build standards that drivethe highest levels of availability across the SaaS environment. You will join a team that provides 24/7 support and areexpected to develop automated solutions to support monitoring services, while responding to incidents.
If you were to join our team, you would be expected to:
- Provide production support and respond to production incidents as the first line of defense for the organization
- Drive monitoring requirements to ensure service level visibility for all support teams
- Introduce new and impactful technologies to production support to help minimize defect resolution time
- Understanding in DevOps logistics
- Experience in working in a distributed team model with daily hand off of issues during shift changes
- Broad technical field exposure in Cloud Infrastructure, VM, load balancing, databases, networking
- Proficient in analyzing the various server logs, heap and thread dumps for Root Cause Analysis
- Familiar with scripting in Linux Shell, python, perl, PHP etc
- Knowledge in java/J2EE technologies, REST framework, database analysis and development
- Understanding of SaaS, PaaS, IaaS, DaaS platform
Bonus Points if you:
- Experienced in performance analysis and triaging
- Deep debugging and troubleshooting skills
- Strong in database tuning
- A great team player yet independent on getting to results
- Excellent communication skills
- Familiar with Terraform, Kubernetes, Jenkins, Docker, Ansible, etc
Education:
- BS/MS in Computer Science or related field
Career Level - IC3
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
