Agile Coach, Senior

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• What We Do:
  
  

Salesforce Has One Of The Best-regarded Agile At-scale Stories In The Industry And We Continuously Seek To Improve And Push Boundaries. As An Agile Transformation Coach For Teams, You Will Design And Implement a Strategy For Technology Teams To Continuously Improve Their Use Of Agile Principles And Delivery Practices

• Help teams inspect, adapt, deliver, and mature.
• Leverage your Agile/Lean mindset and coaching expertise to facilitate the process and partner with internal stakeholders within the Technology, Marketing, and Products organization.
• Support teams in their Agile journey by improving their current practices and establishing new practices for the teams.
• Interacting and engaging with executives to define and deliver outcomes for their teams.
  
  

Your Impact

Trusted Partner and Coach

• Strong enterprise organizational background, partnering with executive leadership to define strategy and roll out initiatives. Requires experience with all roles and levels from enterprise and executive leadership to team coaching.
• Collaborate directly with product, development and/or operations organization and teams to coach and guide them to adopt ways of working to improve organizational adaptability, product innovation, and leadership effectiveness.
• Provide hands-on coaching for leaders and teams in all aspects of Scrum and Kanban principles and practices - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting WIP, retrospectives etc.
• Coach and mentor leaders and teams toward improving business agility - organizational adaptability, leadership effectiveness and product innovation
• Empower leaders and teams to adopt and adapt Salesforce Agile guidelines (e.g., Release planning, DoR, DOD, role excellence and responsibilities.)
  
  

Facilitator and Teacher

• Create, build, and deliver training classes and workshops to organizations, teams, Scrum Leads, Product Owners, leaders and functional managers so they can understand and successfully embody their Agile roles and responsibilities.
• Support internal certification and continuing growth of team Scrum Leads and Product Owners.
• Facilitate workshops on topics impacting leaders and teams (e.g. working agreements, release level retrospectives, assessments, Agile practices)
  
  

Agile Leadership

• Embrace agile leadership and lead by example with behaviors informed by Agile and Lean principles as well as the Salesforce values of Trust, Customer Success, Innovation, Equality and Sustainability.
• Be highly entrepreneurial. Influence leaders and teams within business units using Agile and Lean principle and values, to build, grow, innovate, and maintain a thriving Agile organization at scale.
• Expose leaders and teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging Lean, Scrum, Kanban, and other Agile thinking.
• Create, launch, and facilitate Agile collaborative groups, Communities of Practice, and Agile Working Groups.
  
  

Requirements

• • BA/BS in Computer Science or equivalent degree.
  • 12+ years experience in technology organizations.
  • 5+ years of large-scale Agile coaching experience with methods such as XP, Scrum, Lean, or Kanban.
  • Hands-on experience applying Agile/Lean methodologies within product, infrastructure, hardware, and/or operational environments.
  • Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization.
  • Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies.
  • Senior Agile Leadership skills with an ability to lead by example and challenge command and control behaviors.
  • Excellent presentation and training skills.
  • Certified Scrum Lead and Product Owner or equivalent.
  • Application of Agile principles in one or more of these development disciplines: design, development, testing, and management; can relate principles, and practices into performing these disciplines in an Agile environment.
    
    

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.