Overview
JOB TITLE: AI Business Analyst, Digital R&D
JOB FUNCTION: AI Business Analyst for R&D Knowledge Integration project
REPORTS TO: Knowledge Integration Leader
SCOPE: Global – as member of R&D Digital & Partnerships
WORK LOCATION: Unilever R&D Bangalore
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
CATEGORY OR FUNCTION INTRODUCTION
R&D Digital & Partnerships provides R&D with the digital capabilities required to efficiently drive impactful product innovations.
With our Brilliant Basics program we manage digital platforms that are used across all business groups to design and develop products that delight our consumers. Our Connected Data Program provides R&D with Datalab and the best in silico methods in the industry. These platforms feed and produce high quality data, ensured through fitting governance processes.
In 2023 we complemented our digital agenda with the Knowledge Integration program that envisions the creation of capabilities for everyone in R&D to better discover and exploit knowledge that was previously locked up in unstructured data sources. The advent of ChatGPT and GenAI allowed us to accelerate our program and this has culminated in the delivery of the R&D Assistant application that is now generally accessible to our 5000 R&D workers. Researchers, scientists and product developers can now use chat to get insights from over a century of Unilever R&D reports, electronic laboratory notebooks and a diverse range of other R&D knowledge bases. Our program strategy is delivering a platform that is modular and flexible, and capable to meet current and future AI applications needs.
Our vision for 2025 and 2026 is to expand Knowledge Integration and AI applications to serve the entire R&D community with best in class knowledge exploitation capabilities, across the broadest scope of data possible, and fully integrated with the established IT platforms that provide R&D with its digital foundation.
To support scaling up and realizing our ambitious vision we are looking for someone to partner with end users across business groups and functions, to understand and capture their requirements and ensure their delivery by closely partnering with our IT team. Joining us you have the opportunity to contribute and influence how Unilever R&D transforms into an AI and data-driven organization.
JOB PURPOSE:
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.
If you are inspired by the disruptive effect AI can have on our world, but even more by the opportunity to apply it in Unilever R&D to brighten everyday life for all, and if you are energized to partner with stakeholders across the R&D community to identify and deliver solutions they need, then this role is just for you!
JOB RESPONSIBILITIES:
You will be responsible for coordinating with stakeholders and champion users, to understand their needs, expectations and possible contributions. You will be able to help steer the development of AI capabilities across the Knowledge Integration platform meeting these business needs.
Engage and coordinate with stakeholders to understand their requirements – so scaling out KI, RnDA and AI aligns 1-on-1 with business needs and priorities
Build a network of key contacts and stakeholders across R&D business groups and functions
Identify and document their business requirements
Map out the details of the specific data scope they are interested in
Map out how data and features deliver expected use cases
Document business requirements in sprint backlog – so our program remains flexible in balancing priorities while ensuring focus
Translate stakeholder/ user inputs in feature descriptions, so our IT team can flexibly plan and execute development
Support with feature prioritization – balancing feasibility while ensuring stakeholders satisfaction
Work with our IT organization to oversee functional and technical solutions meet user requirements – so IT work is delivered efficiently and effectively
Where necessary facilitate interaction between internal customers and IT
Test deliverables and support UAT with data owners and digital champions
Propose success stories demonstrating how functional capabilities deliver business value
Facilitate review of R&D submissions in the 1 Unilever AI Inventory – so we optimize the reuse of central resources while supporting diverse demand
Track new entries, verify completeness and ensure clarity for approval and delegation
Facilitate bi-weekly review sessions
Report general status and streamline process
Recommend smart usage of AI strategies based on tech news and innovative external tools – so we understand what cutting edge means, and steal with pride for our own work
Monitor public announcements, news, opinion makers
Determine how we could apply concepts and ideas to support Unilever R&D
Share and facilitate discussion with other team members
Promote our user community’s understanding of the potential of emerging AI technologies
As Knowledge Integration expands and accelerates, and as the development of GenAI evolves very rapidly, you will be able and expected to choose extra responsibilities – similarly to how we constantly adapt our roadmap to changing circumstances.
WHAT YOU NEED TO SUCCEED
EXPERIENCES AND QUALIFICATIONS
Essential Experience:
Working with stakeholders across diverse functions and locations, change management, requirements analysis, digital capability development.
Experience with GenAI tools, concepts and applications – professionally or privately.
Desirable Experience:
Agile delivery, knowledge management
Educational Qualification
KEY SKILLS and BEHAVIOURS REQUIRED
Key skills:
Business partnering, requirements capture, analytical thinking, business analysis, data governance, digital awareness, team building, user research
Key behaviours:
Care Deeply about exploiting the use of the emerging AI technologies to enhance business outcomes
Stay 3 Steps ahead of business needs to ensure we are meeting priority needs as quickly as possible
Deliver with Excellence the future-proofed solutions
Focus on What Counts to maximize impact of AI delivery through Knowledge Integration to drive business efficiency and growth
LEADERSHIP
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors:
PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.
Our commitment to Equality, Diversity & Inclusion
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
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