AI Engineer 4A

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• Design and implement RAG models to improve data retrieval and content generation. Experience in most of the RAG techniques,
• Document Retrieval
• Knowledge Base Augmentation
• Contextual Embedding
• Feedback Loop Integration
• Collaborate with cross-functional teams to integrate AI solutions into existing systems
• Create and refine prompts that guide Gen AI models to produce accurate and relevant outputs. Ensure prompts align with project objectives and user needs.
• Good Understanding of LLMs and Gen AI technologies.(Azure Open AI, Lang Chain etc.)
• Work with data scientists and AI developers to fine-tune model parameters based on prompt effectiveness. Implement strategies to improve model responses.
• Experience in OpenAI Playground, Prompt Engineering Libraries, Custom Fine-tuning Services
• Familiarity with natural language processing (NLP) tools
• Experience in ML, Data Science basic and advance techniques
• Develop transformative AI/ML solutions to address our clients' business requirements and challenges
• Scale existing AI models into production on a variety of cloud platforms with GenAI
• Analysing the use cases of ML algorithms and ranking them by their success probability
• Should be excellent with Rasa Framework or any other chatbot interface.
• Performing statistical analysis and using results to improve models.
• Training and retraining ML systems and models in real-world situations
• Exposure to cloud platform (AWS/Azure/GCP)

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor's degree in computer science engineering, information technology or BSc in Computer Science, Mathematics or similar field
• Master’s degree is a plus
• Analytics and AI tooling – Sagemaker, GenAI
• Orchestration – Airflow, Step Functions, Ctrl M etc
• Languages and scripting: Python, SQL
• Cloud Services - AWS, GCP, Azure and Cloud Native
• Ensure GenAI outputs are contextually relevant,
• Collaborate with service line teams to design, implement and manage Gen-AI solution

Qualifications

Certifications

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