Overview
About VOIS
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone
About VOIS India
In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Job Role
- Planning end to end capacity of SDH/OTN network to provide backbone connectivity for IP Backbone and Multi-service Platforms inn inventory systems like Mori and Cramer.
- Configuration of Ciena Common Photonic Layer (CPL) in OSS like Cramer using Ciena 6500, CMD44, WSS, MLA.
- Configuration of Packet Optical network using Ciena Core Director, 5410/5430 and service aggregation switches: 5142 & 5160.
- Configuration of Optical Transmission Network: Och, OTU4/3/2/1, ODU4/3/2/1, ODU-P.
- Configuration of OSRP links between Ciena CD/54xx...
- Supported Juniper MX80, MX480, MX960, PTX5K and MX10K network routers with the Solution Design Document, Hardware infills/removals, Backbone connectivity, peering connectivity and IP transits.
- Used outstanding Implementation and fault-finding skills to BMC remedy accurately and efficiently by raising incident Tickets in the form of CRQs.
- Managed inventory systems to reflect the changes from the incidents.
- Created accurate network diagrams and associated documentation, updating and maintaining according to network evolution for AS1273 Cloud.
- Responsible for Maintaining capacity allocation and designing records up to date on SharePoint and inventories like MORI and Cramer
- Responsible for arranging field engineer support for physical activities such as installation, patching, cessation and Migration Plan during fiber cut & planned events.
- Support upgrade of network by replacing old end-of-life network equipment’s by new devices.
- Coordinating 3rd Parties like Infinera, Ciena for Field support Equipment’s and network interfaces.
- Weekly Review on projects and new scenarios to get it documented.
- Monthly review on Team performance, KPI’s and new initiatives.
- Should have good exposure to Enterprise environment.
- To work together with other teams of GNED to provide inputs and bring collaboration within team for successful delivery of projects
- Stakeholder Management – Priority Request handling, Escalation management.
- Active contribution in driving innovation and change.
- Should have worked on tools like MORI, Cramer, LOCM, SOM, Citrix, Amdocs Clarify, OFSC
VOIS Equal Opportunity Employer Commitment
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!
- 5 - 10 Yrs
- Bangalore
- 7 - 12 Yrs
- Anywhere in India/Multiple Locations
- Vadodara, Gujarat, India
- Vadodara, Gujarat, India
- Bangalore, Karnataka, India
- Bangalore, Karnataka, India
- Bangalore, Karnataka, India
- Bangalore, Karnataka, India