Assistant IT Manager

Overview

• Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for users.
• Installation and Configuration: Setting up and configuring computer systems, software, and peripherals.
• User Support: Providing technical assistance and guidance to users via phone, email, or in person.
• System Maintenance: Monitoring and maintaining computer systems and networks to ensure optimal performance.
• Hardware and Software Management: Managing hardware inventory, software licenses, and updates.
• Training and Documentation: Training users on new software and hardware, and creating or updating documentation.
• Security: Implementing and maintaining security measures to protect computer systems and data.
• Communication: Communicating technical information clearly and effectively to users with varying levels of technical expertise.
• Collaboration: Working with other IT team members and vendors to resolve complex issues.
• Following Up: Ensuring that user issues are resolved to their satisfaction and providing feedback to the relevant teams.

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

• Provident Fund

Shift:

• Day shift

Work Days:

• Monday to Friday

Application Question(s):

• Backbone Software Knowledge

Experience:

• 6 Month : 5 years (Preferred)

Work Location: On the road