Information Technology
Full-Time
PW (PhysicsWallah)
Overview
Job Title: Associate IT Support
Experience Required: 1+ Years
Type: Full-Time
Location: Paschim Vihar, Delhi
Job Summary:
We are looking for a proactive and skilled IT Support & Network Executive to ensure smooth technical operations and prevent disruptions across our workspace and studio setup. The ideal candidate will be responsible for managing network systems, providing day-to-day IT support, maintaining studio equipment, and troubleshooting hardware/software issues.
Key Responsibilities:
- Manage and maintain office and studio network infrastructure
- Troubleshoot and resolve hardware, software, and connectivity issues
- Provide technical support to staff for desktops, laptops, printers, and applications
- Oversee and maintain studio equipment, ensuring readiness for recording or live sessions
- Coordinate with external vendors for IT-related requirements or escalations
- Maintain IT inventory and documentation of support activities
- Ensure data security and backup processes are in place
Qualifications & Skills:
- Minimum 1 year of relevant experience in IT support and network management
- Strong knowledge of troubleshooting Windows/macOS systems, routers, switches, and basic networking
- Experience managing studio/AV equipment will be a plus
- Excellent analytical and problem-solving skills
- Ability to work under pressure and manage multiple tasks
- Certifications like CompTIA A+, Network+, or equivalent are preferred
- Good communication and coordination skills
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Email
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