Bangalore, Karnataka, India
Information Technology
Full-Time
KIWI Kisan Window
Overview
Key Responsibilities
- Design and manage a scalable control tower system for real-time supply chain visibility
- Integrate data from multiple systems for proactive issue identification and resolution
- Oversee logistics planning and last-mile delivery to ensure efficiency and SLA adherence
- Develop and execute strategies to optimize end-to-end supply chain processes
- Monitor KPIs, identify bottlenecks, and drive performance improvements
- Create and maintain operational dashboards and performance reports
- Collaborate with procurement, logistics, sales, operations, and tech teams for coordination
- Communicate performance trends and resolutions to stakeholders
- Build and maintain vendor, 3PL, and partner relationships
- Identify supply chain disruptions and develop mitigation plans
- Resolve real-time issues related to order fulfillment, transportation, inventory, and SLAs
- Monitor logistics risks, compliance, and market trends for business continuity
- Lead continuous improvement initiatives using best practices and technology
- Ensure adherence to industry regulations and internal SOPs
- Stay updated on compliance requirements and competitive practices
- Hold a graduate degree (B.Tech + MBA preferred)
- Have 0–1 years of experience in central operations, control tower management, or data-driven ops
- Demonstrate strong analytical skills in Excel, SQL, and Python/R
- Be proficient with dashboarding tools like Power BI, Tableau, or Google Data Studio
- Have experience with ERP and control tower systems
- Possess excellent decision-making, communication, and problem-solving skills
- Exhibit strong stakeholder and team management abilities
- Manage multiple priorities and deliver results under dynamic conditions
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