Associate DevOps Engineer - Support Engineer (SAP BASIS & SAP HANA)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are looking for a DevOps engineer to join our ERP Cloud - Service Engineering and Delivery Unit. Challenge yourself in the fast-paced world of cloud infrastructure and become an integral part of the group that directs SAP’s strategy to move to the cloud.

What You’ll Do

As a member of this team, you will be responsible for system and landscape operations, handling many challenging issues and projects in the newest SAP Cloud Technologies, like HANA, Fiori and NetWeaver/ABAP across multiple SAP’s own datacenters and Hyperscalers like Azure, GCP. You’ll also be collaborating closely with IBP Product Development, IBP Architecture, Cloud Architecture and Cloud Infrastructure teams, spread across various geographies.

Immerse yourself in a forward-thinking environment that values innovation and hands-on experience and play a key role in enhancing the strategic initiatives of our team.

What You Bring

• 0-2 years of experience in similar role
• Hands-on experience with SAP HANA or similar Database technologies.
• Own and handle operational tasks like Monitoring/Alert handling, Incident Management, Change Management, System Installation, Provisioning, Life Cycle Management activities like Hotfixes/Patches and Upgrades.
• Update systems using Software Update Manager (SUM), SPAM/SAINT tool.
• Configure STMS, dump analysis, user and profile management.
• Performance monitoring and tuning.
• Support Continuity of Business and Contribute to Root Cause Analysis.
• Experience in UNIX/Linux (SUSE/RHEL).
• Automation knowledge is an added advantage (Shell script, Python, Ansible etc.)
• Coordination with other support functions and the team to resolve the issues in a timely manner.
• Bachelor’s degree in information management, Computer Science, or a related field.
• Strong analytical, problem-solving, and communication skills in English.
• Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
• Excellent organizational and time management skills
• Exposure to ITIL/ITSM processes.
  
  

Tech you'll learn

Excellent understanding of SAP’s overall strategy as well as product strategy. You'll gain a deep understanding of the processes involved in identifying, capturing, evaluating, retrieving, and sharing knowledge within an organization. This includes learning how to ensure that valuable information is available in the right place and at the right time to enable informed decisions and improve efficiency. You'll learn how to effectively communicate and share perspectives, ideas, and experiences to enhance overall organizational knowledge. You'll become proficient in SAP Basis, HANA, automation tools and other internal tools. You will also learn more about security best practices.

Meet your team

The Integrated Business Planning (IBP) Cloud Delivery department – as part of the ERP Cloud Delivery organization - is responsible for the complete life cycle management (planning, production, and operations) of SAP’s IBP Cloud Software as a Service (SaaS) solutions.

The IBP Cloud Delivery and Operations department drives and executes all required activities based on an end-to-end approach and facilitates all functions from development engagement to cloud architecture, design, production, life cycle management and other services of our productive customer landscapes.

As our customers are moving mission-critical business processes and workloads into the Cloud to evolve their business, it is our obligation to always deliver our services with the highest levels of reliability.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 430917 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: .