Associate Software Engineer

• Expand key skills and knowledge of Verint applications
• Timely development of product enhancements and code review
• Meet quality gates for deliverables
• Executes using best practice
• Identify, document, track, verify defects and or risks to ensure timely resolution and effective communication
• Create documentation for technical designs and specifications
• Mentor Intern and Associate Engineers
• Specific Objectives as agreed with your manager.

Core Tasks:

• Support the Tagit and Desktop Process Analytics development and maintenance initiatives ensuring global customer success.
• Initial ramp up is expected to be based on small product issue resolution building to new feature development.
• Evaluate whether implementation tasks meet feature requirements and work with Team Lead and Technical Architect to ensure it does
• Develop features using best practices and ensure it fits with the architecture for the product
• Ensure the right work is being done, work with Team Lead to know that product qualities like, unit tests, automation, throughout, capacities, security & performance will be sufficient
• Ensure design and implementation work meets the stakeholder’s requirements
• Ensure that the feature design is correct for operations, as well as deployment and sustainability
• Ongoing evaluation (test) of feature design – proactively work with others to identify issues or potential risk areas with the architecture (for example – performance)
• Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible
• Support departmental and team initiatives

Management and Leadership:

• Provide technical leadership to less experienced members of the team – mentor, coach, continuous improvement, led by example
• Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
• Take responsibility for technical implementation and decision making including the delivery of features

Documentation/ Governance:

• Create documentation and guides for junior members of the team
• Work with local and wider engineering teams to define, document, and communicate a coherent feature design
• Review updates to documentation made by junior members of the team

Stakeholders:

• Work with Team Lead, Engineering Management and Product Management to understand requirements, and what benefits they give to the product
• Gain respect within technical community
• Ensure stakeholders understand feature design (at the necessary level of detail)
• Maintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated; loosely understand evolutionary paths
• Work with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint organization.
• Participate in internal departmental activities – Hackathons
• Participate in external departmental activities – Career Fairs / Industry Engagements”

Planning:

• Understand how the team’s work fits within the product roadmap
• Prioritize and resolve technical problems
• Ensure the prioritization of scope (including defects) is understood
• Understand the development process and suggest improvements to it
• Identify areas of technical risk in a feature and options to de-risk
• Support the design process and ensure it complies with product architecture
• Support planning as regards estimates, dependencies, risk areas, and sequencing tasks

Knowledge and Expertise:

• Be recognized as a solid technical resource within the team.
• Be seen as a person who when faced with technical challenges can work as part of a team to resolution
• Support and provide input to development tools, environment and 3 rd party software selection
• Develop an understanding of the target market and technology used
• Help provide information to resolve disputes and make tradeoffs