AVP, Scrum Master (L11)

Overview

JOB_POSTING-3-76804-2

Job Description

Role Title: AVP, Scrum Master (L11)

Company Overview

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
  
  

Synchrony's Risk Team provides independent oversight of Synchrony’s risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony’s Second Line of Defense.

Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.

Role Summary/Purpose

Scrum Master is an individual contributor role supporting multiple projects and initiatives across various teams in Enterprise Governance Risk and Compliance eGRC Technology. This role will facilitate multiple software development initiatives supporting the Risk & Compliance business objectives to successfully drive successful releases. The candidate is a servant-leader who helps the team follow agile principles and processes, clearing obstacles that hinder productivity and manages prioritized outcomes on the Agile release schedule.

Key Responsibilities

• Facilitate Scrum Events: Lead and support all Scrum events, such as Daily Scrums, Sprint Planning, Sprint Reviews, and Retrospectives.
• Support Backlog Management: Help the Product Owner ensure the Product Backlog is well-defined and clear.
• Foster Collaboration: Facilitate effective communication and collaboration between the team, the Product Owner, and other stakeholders.
• Promote Scrum Adoption: Lead, coach, and train the organization in its adoption of the Scrum framework and Agile values.
• Drive Continuous Improvement: Assess existing processes, identify areas for improvement, and implement changes to enhance team efficiency and effectiveness.
  
  

Bachelors/Masters degree with 5+ years of program and project management experience (Agile experience required) with demonstrated capabilities in successfully leading technology / software delivery programs and projects and 7+ years of relevant experience in lieu of a degree Proven experience coaching Product Managers and actively partnering with them to drive product vision, customer engagement, stakeholder alignment, and roadmap development - ensuring strong alignment between strategy, user needs, and delivery outcomes. Demonstrated ability to manage multiple projects simultaneously and to resolve scheduling and other conflicts in order to meet all deadlines. Experience in PI Planning for different ARTs. Exceptional communications and stakeholder management skills – able to engage, communicate professionally and influence stakeholders and business partners.

Desired Skills/Knowledge

Ability to Remove Impediments: Identify and eliminate obstacles that hinder the team's progress and productivity while shielding the team from external interruptions and distractions to help them stay focused and productive. Agile certification(s) with experience providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap.

Eligibility Criteria

• Bachelor's/Master's degree with 5+ years of experience in Technology Delivery. In lieu of relevant bachelor’s degree, 7+ years’ experience in Governance, Risk and Compliance or related field.
• Minimum 5+ years of experience with Agile Methodology: Scrum/Kanban
• Working knowledge of Workstation, Financial services applications.
• Excellent written & verbal communication skills.
  
  

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (Formal/Final Formal)
• L9+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
• Employees at L9+ can only apply for this opportunity.
  
  

Information Technology