Azure/AWS Cloud Engineer (L1)

Location: Kurla, Mumbai (Client Site)
Work Type: Full-Time
Department: IT Infrastructure & Cloud
Experience Level: 1–5 Years

About Swan Solutions

Swan Solutions, a 620 Cr+ IT infrastructure and services company headquartered in Mumbai, has over 35+ years of legacy in delivering cutting-edge IT solutions. We work with prestigious clients across BFSI, PSUs, and corporates. As part of our Cloud Operations team expansion, we are hiring an L1 Cloud Engineer to manage AWS and Azure environments at a client site.

Role Overview

As an L1 Cloud Engineer, you will handle the daily operations and support tasks required to maintain secure, scalable, and cost-effective cloud infrastructure. Your role will include monitoring, incident handling, access management, and assisting in deployments.

Key Responsibilities

Cloud Infrastructure Management

• Monitor EC2, RDS, S3 (AWS) and/or Azure VMs, Storage, and Databases
• Conduct routine health checks based on runbooks
• Ensure high service availability and uptime
• Apply infrastructure changes following defined change management

Support & Incident Management

• Respond to system alerts and service desk tickets
• Perform basic cloud troubleshooting (L1 scope)
• Escalate complex issues to L2/L3 or vendor support
• Maintain logs and documentation for all incidents

CI/CD & Deployment Support

• Assist in deployment tasks and monitoring scripts
• Follow predefined steps for CI/CD pipelines (Jenkins, GitHub Actions)
• Work with Infrastructure as Code tools (Terraform, ARM templates)

Monitoring & Reporting

• Use CloudWatch or Azure Monitor for resource tracking
• Generate basic uptime, performance, and usage reports
• Set up standard dashboards and alerts

User & Access Management

• Create/delete user accounts and assign roles
• Enforce tagging, naming, and role-based access control
• Conduct basic access reviews

Documentation & SOPs

• Maintain updated SOPs and runbooks
• Log all activities with clear actions and resolutions
• Contribute to knowledge base articles

Security & Compliance Operations

• Perform hygiene checks (e.g., open ports, unused resources)
• Execute patches and updates as per SOP
• Use tools like Defender, AWS Inspector, Pingsafe
• Support compliance tasks (CIS benchmarks, access audits)

Required Skills & Tools

• Cloud platforms: AWS Console and/or Azure Portal
• Monitoring: CloudWatch, Azure Monitor
• CI/CD Tools: GitHub, Jenkins, Azure DevOps
• Basic Scripting: PowerShell, Bash, Python (preferred)
• IaC: Terraform, ARM templates
• Security Tools: AWS Inspector, Defender, Pingsafe

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field
• Preferred: AWS or Azure certifications
  (e.g., AWS Cloud Practitioner, SysOps, or Azure Administrator Associate)

Work Schedule

Monday to Friday | 9:00 AM – 6:00 PM

How to Apply

If you’re ready to grow your cloud career in a challenging and rewarding environment, we’d love to connect.