Overview
Cloud Support Engineer
F9 Infotech
Location: Kochi, India (On-Site)
Experience: 0–8 Years
Notice Period: 0–30 Days
Work Mode: Work From Office (WFO), 5 Days a Week
About Us:
At F9 Infotech, we are a fast-growing tech solutions company committed to delivering high-quality, scalable cloud infrastructure services. F9 Infotech works Effectively to provide IT enabled solutions, we have been assisting business firms to success.
We pledge to provide exceptional service and solutions. Before being provided to our clients, all our design, development, and digital solutions are quality-checked.
Role Overview:
We are looking for a Cloud Support Engineer with strong hands-on knowledge in Microsoft Azure. Familiarity with AWS or Google Cloud Platform (GCP) will be an added advantage. This role requires a blend of technical expertise, problem-solving skills, and a customer-centric mindset to support cloud infrastructure and services.
Key Responsibilities:
- Provide L1 to L3 level cloud support for Azure environments.
- Monitor system performance, availability, and scalability.
- Troubleshoot incidents and resolve cloud infrastructure-related issues.
- Assist in deploying, configuring, and maintaining cloud services.
- Collaborate with cross-functional teams to ensure cloud operations align with business needs.
- Document support procedures, system configurations, and user guides.
- Stay up to date with cloud technologies and industry best practices.
Required Skills & Qualifications:
- Hands-on experience or certification in Microsoft Azure (AZ-104, AZ-900 preferred).
- Understanding of core cloud concepts: IaaS, PaaS, SaaS, networking, storage, and security.
- Basic to advanced knowledge in Linux and/or Windows Server environments.
- Exposure to AWS or GCP platforms (preferred but not mandatory).
- Familiarity with cloud monitoring tools and scripting (PowerShell, Bash, etc.) is a plus.
- Good communication and documentation skills.
- Willingness to work from the Kochi office, 5 days a week.
Who Can Apply:
- Freshers with Azure training/certification or cloud internship experience.
- Experienced professionals (up to 8 years) with relevant cloud support or system admin background.
- Candidates available to join within 30 days.
What We Offer:
- Competitive salary and benefits based on experience.
- Career growth in a cloud-focused tech environment.
- Support for certifications and upskilling.
- Dynamic and collaborative workplace culture.
To Apply:
Apply now on this Google Form link - https://forms.gle/imvziRYrFVa44kUq7
Job Type: Full-time
Benefits:
- Health insurance
- Provident Fund
- Work from home
Work Location: In person
