Overview
Skill required: Trust & Safety - Quality Management
Designation: Business Advisory Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Enables a superior brand experience , accelerates responsible growth and creates a secure environment Trust & Safety involves ensuring the security and well-being of users on a platform or within a service. This includes monitoring for harmful content, preventing fraud, and enforcing community guidelines. The goal is to create a safe and trustworthy environment for all users. Responsibilities include reviewing reports, implementing safety measures, and staying updated on emerging threats. This role is crucial for maintaining user trust and platform integrity. Act of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.
What are we looking for? - Excellent Communication skills, especially written - Excellent Analytical skills - Flexible with Rotational shifts - Experience handling high level customer escalations
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts
Any Graduation