Business Analyst - Connected Worker

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Summary

Job Description

We are growing our Connected Worker product team and looking for a Business Analyst to support the development and evolution of solutions for the manufacturing space. This role is critical in bridging customer needs with technical delivery by driving clarity, consistency, and actionable insights throughout the product development lifecycle.

As a Business Analyst, you'll work closely with Product Managers, Engineering, and UX teams to define requirements, support solution validation, and ensure successful feature delivery across a broad range of Connected Worker capabilities.

You will report to the Group Product Manager.

Your Responsibilities

• Requirements definition – Collaborate with product managers to translate customer needs and business goals into clear, detailed functional requirements and use cases.
• User story & backlog support – Write and maintain user stories with acceptance criteria in support of Agile sprints and feature development.
• Customer & stakeholder engagement – Participate in discovery sessions, customer interviews, and validation workshops to gather feedback and understand pain points.
• Cross-functional collaboration – Partner with Engineering, UX, QA, and other internal stakeholders to ensure alignment on requirements, solution design, and development timelines.
• Process documentation & analysis – Map existing and future state manufacturing processes, identifying areas for digital optimization.
• Product analytics & feedback loops – Monitor usage metrics and support analysis to identify opportunities for product enhancements or issue resolution.
  
  

The Essentials – You Will Have

• Bachelor's degree in Engineering, Information Systems, Business, or equivalent experience
• 2+ years of business analysis or product support experience in enterprise software within manufacturing or industrial domains
• Strong analytical skills with the ability to translate complex workflows into actionable requirements
• Experience writing user stories, functional specs, and process flows in Agile development environments
• Familiarity with tools such as Jira, Confluence, Miro, Figma, or similar platforms
• Collaborate with technical and non-technical stakeholders
  
  

The Preferred – You Might Also Have

• Experience supporting cloud-based or SaaS products in a B2B or industrial setting
• Exposure to Connected Worker platforms, IIoT solutions, or digital work instruction tools
• Familiarity with APIs, data integration concepts, or MES/CMMS systems
• Passion for understanding the needs of industrial workers and improving their experience through digital solutions
  
  

What We Offer: Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time Off (after 6 months of employment for eligible employees)
• Company volunteer and donation matching program
• Employee Assistance Program
• Personalized well-being programs through our OnTrack platform
• Access to an on-demand digital course library for professional development ... and other local benefits!
  
  

At Rockwell Automation, we are committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but don't meet every qualification, we encourage you to apply anyway—you may be the right candidate for this or other roles.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.