Business Analyst - Systems Engineer

About AutoZone

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line of cars, sport utility vehicles, vans, and light trucks, including new and remanufactured hard parts, maintenance items, and accessories.

We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com, and auto and light truck parts and accessories through AutoZone.com.

Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500.

AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented, customer-focused people, enjoy helping others, and have the DRIVE to excel in a fast-paced environment!

Position Summary

ALLDATA is seeking an experienced Business Analyst to join our team. We are on a journey to expand our Digital Product to Europe along with stakeholder reporting in US. This position is responsible for the development, maintenance, and support of ALLDATA’s online Products. Additionally, these systems will need coordination with Product Manager in EU, in addition to working closely with business users in Europe and stakeholders in US. Candidate is expected to have excellent communication skills in global setup and responsible for end to end EPICs and user story delivery in Agile methodology. This includes applying domain knowledge and requirements, using technical skills like SQL, supporting the customers, resolving problems, and training as required.

Key Responsibilities

• Demonstrate sufficient level of product competency.
• Conduct and document findings from discovery sessions and requirement elicitation meetings to define business requirements for product development priorities.
• Write user stories and participate in prioritization of backlog.
• Serve as liaison between business, architects and development teams.
• Conduct grooming sessions and manage stories through to completion.
• Support product manager, product owner and scrum master in product implementation.
• Facilitate product or project meetings.
• Write acceptance criteria for purposes of building test documentation.
• Ad-hoc testing.
• Use case modeling.
• In absence of scrum master, conduct scrum practices and guide teams.
• Participate in the review and/or analysis of customer feedback.
• Support roadmap creation and management.
• Participate in all scrum activities/ceremonies.
• Create product and/or product-related process documentation.
  
  

Education Requirements And Experience

• Bachelor’s degree in computer science or related field preferred.
• Typically requires 3 to 5 years of experience based on consistently demonstrated capabilities
• Excellent verbal and written communication skills
• Excellent interpersonal skills and abilities to successfully interact with peers, departments outside of the Technology team and members of the management team
• Excellent organizational skills
• Excellent analytical and critical thinking skills
• Comprehensive knowledge of all phases of the SDLC
• Effective analytical/problem solving and research skills
• Experience in an Agile Scrum environment preferred
• Bachelor's Degree required
  
  

Expectations

• Consistently demonstrate the ability to independently lead discussions/meetings related to the product, write clear stories with comprehensive acceptance criteria, create thorough and accurate product documentation and perform product/process analysis, yielding clear results that meet the task objectives.
• Consistently attend and take an active role in all meetings, such that participation is an on-going effort to drive the delivery of value to customers and the organization and/or resolve impediments to the process.
• Provide clear, concise and timely communication to all members of the scrum team and any product stakeholders to deliver the value of current and future sprints.
• Independently manage assigned meetings to produce the desired outcome in a time-efficient manner based on a clear set of self-defined meeting objectives.
• Demonstrate understanding and produce work based on the priorities that provide value to customers and the organization.
• Consistently produce high-quality deliverables in a timely manner, self-assigning dates/times for delivery and meeting delivery due dates.
• Create comprehensive, clear and accurate documentation to ensure effective development and testing of products and solutions.
• Consistently meets the values outlined in the AutoZone Pledge & Values.
  
  

Our Values

An AutoZoner Always...

• PUTS CUSTOMERS FIRST
• CARES ABOUT PEOPLE
• STRIVES FOR EXCEPTIONAL PERFORMANCE
• ENERGIZES OTHERS
• EMBRACES DIVERSITY
• HELPS TEAMS SUCCEED