Business Analyst - (Voicebots / Conversational AI)

At SquadStack, we’re building GenAI AI Agents that are intuitive, intelligent, and capable of truly human-like conversations. As a Voice AI Product Analyst, you’ll help bring AI agents to life by transforming real-world business needs into smart, scalable voice experiences. This is a hands-on role for someone with an entrepreneurial mindset who wants to learn fast, build boldly, and shape how people interact with AI.

Where you'll make an Impact

• Convert business goals into agentic workflows by designing and iterating on conversation flows and logic
• Write and test prompts that bring out the best from LLMs in a voice-first context.
• Evaluate, debug, and improve voicebot performance using structured test cases and success metrics.
• Work closely with engineering, data, sales, and marketing to align voice AI Agent behavior with real customer use cases.
• Build tools, prompt templates, and reusable components to scale development efficiently.
• Document strategies and continuously improve based on data insights and user feedback.

Skills that make you a great fit

• Solid understanding of LLMs and prompt engineering — including few-shot, zero-shot, role prompting, and persona shaping.
• Comfort with Python and SQL to prototype, automate tests, and analyze conversational data.
• Strong written and verbal communication in English and Hindi (you’ll write for real people, not robots).
• A strong sense of ownership and entrepreneurial mindset — you move fast, ask the right questions, and find your own path when needed.
• A self-starter mindset — you're a “manager of one” who can take ownership and drive outcomes.
• Ability to analyze business requirements and translate them into smart, human-like conversational agents.

Qualification

• Recent graduate in Computer Science, Data Science, Linguistics, AI, Product Design, or a related field.
• Exposure to large language models (LLMs) like ChatGPT, Claude, Gemini, or similar - academic, personal, or internship projects are welcome.
• Basic proficiency in Python - able to call APIs, write scripts, or analyze data.
• Working knowledge of SQL - able to run queries to explore or report on data.
• Passion for AI, voice tech, or conversational UX - you’ve played with bots, experimented with prompts, or imagined how a smart assistant should talk.
• 0-1 years of experience working in similar roles & projects

Logistics

• Compensation: 8 - 10 LPA
• Joining: ASAP!
• Location: Noida