Business Analyst- Commercial Lending& Mortgage

Job Title: Business Analyst- Commercial Lending & Mortgage

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - BANGALORE & Chennai

Years of Expn - 8 to12 Years

Role Description

· Extensive experience working as a Business Analyst working in Agile methodology development project focusing on Customer journeys

· Provide subject matter expertise within the business/technical domain of Digital channels (particularly Mobile) and Commercial Banking to support scope and requirement discussions.

· Ability to understand and map E2E Customer journeys including all the touchpoints and interactions to create flow documents

· Ability to integrate insights and knowledge from Data, Processes and Systems to create a holistic flow. · Collaboration with Business, Customer research and customer support stakeholders to understand their needs and problems and map those in a journey map.

· Gather and Document functional, non-functional, and technical requirements based on discussion with business and wider stakeholders.

· Expertise in using JIRA and Confluence. Experience of using Figma and Figjam is desirable.

· Experience in working with user interface wire frames to visualize the user experience requirements

· Ability to write user stories and refine them with the team to ensure there are enough “ready” stories for the team to work on

· Work in collaboration with the wider team to ensure that optimum value is obtained through technology and through an advanced understanding of the business.

· Determine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design.

· Assist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs.

· High level understanding of Service oriented architecture and Micro-service framework in terms of data mapping and flow

· Experience on working on modernization and digitization of customer journeys converting from legacy to modern technology stack

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.