Business Analyst

About Appitsimple Infotek

Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo – a virtual phone system, and SoftwareSuggest – a software recommendation platform.

We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.

About CallHippo

CallHippo is a futuristic virtual phone system that revolutionizes communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of 50+ advanced features. The company has a strong global presence, with footprints in 80+ countries.

Roles & Responsibilities:

Partner with stakeholders across departments to gather, analyze, and document business requirements.

Translate business needs into user stories and assign story points using Agile methodologies.

Leverage data visualization tools like Power BI or Tableau to create compelling reports and dashboards.

Manage requirements in JIRA and ensure clear traceability throughout the development lifecycle.

Actively participate in product ideation and improvement initiatives.

Collaborate with development teams to ensure technical feasibility and optimal solutions.

Develop and maintain comprehensive user documentation.

Conduct user acceptance testing (UAT) to ensure product functionality meets business objectives.

Requirements

- Proven experience as a Business Analyst or similar role, preferably in a technology or software company.

- Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and data visualization tools.

- Excellent problem-solving and critical thinking abilities.

- Strong communication and presentation skills.

- Ability to work effectively in a team and collaborate across departments.

- Knowledge of cloud communication and telephony systems is a plus.

- Strong attention to detail and the ability to meet deadlines in a fast-paced environment.

Perks of Working with Us!

- 5-day Workweek

- Uncapped Performance-Based Incentives

- Reward & Recognition Programs

- Annual Company Retreats

- Employee Referral Rewards