Business Analyst

Position Description

We are seeking a Maritime & Logistics Subject Matter Expert (SME) with deep expertise in end-to-end logistics operations. This role will be instrumental in guiding our IT team in understanding business requirements and ensuring the successful development of a shipping and logistics product.

The SME will work closely with stakeholders to analyze, document, and optimize logistics processes, from cargo booking to final delivery. The ideal candidate will bridge the gap between business operations and technology, helping develop solutions that enhance efficiency, compliance, and customer satisfaction.

• Providing deep domain expertise in maritime and logistics operations, including freight forwarding, vessel operations, container management, and intermodal transport.
• Collaborating with IT teams, product managers, and business stakeholders to define and document functional and non-functional requirements for logistics solutions.
• Analyzing existing workflows and identifying opportunities for process optimization and digital transformation.
• Assisting in the design and validation of system features that align with industry best practices, compliance, and regulatory requirements.
• Reviewing and refining IT solutions to ensure they meet real-world business needs in the shipping and logistics industry.
• Supporting user acceptance testing (UAT) and facilitating training sessions for internal teams.
• Staying updated with industry trends, regulations, and emerging technologies to ensure the solution remains competitive and compliant.
• Acting as a key advisor in requirement gathering, business process mapping, and stakeholder communication.
• Ensuring smooth integration of logistics management systems, port community systems, and ERP solutions within the shipping ecosystem.
  
  

The ideal candidate should possess:

• The ability to translate business needs into IT requirements, ensuring alignment with operational and compliance needs.
• Hands-on experience with logistics systems, digital platforms, and industry-specific solutions.
• Strong communication and stakeholder management skills, with the ability to work effectively with cross-functional teams.
• [Optional] Knowledge of EDI, API integrations, and Agile methodologies for IT development.
  
  

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.