Business Analyst

Who we are …

At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build innovative and industry-leading software cloud services for Learning & development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS Product that has been consistently recognized among the Top 20 Learning Systems.

What you’ll be doing …

As a Business Analyst in Our Product Engineering and Support Team, You Will be building the next generation of products and features that span our portfolio of products.

• Interact with Product and Customer Success Leads to understanding the business road map and feature sets and user scenarios planned on the platform.
  
• Engage with customers and stakeholders to understand their business goals, and scenarios and features that delight our users. Gain and maintain a deep understanding of market needs and user pain points. Assist technical team with solution design.
  
• Document product requirements and work with UX designers to express feature specifications as mock-ups.
  
• Work closely with Engineering to support all phases of development, testing, release, and maintenance.
  
• Perform competitive analysis and value proposition differentiation.
  
• Define and analyze metrics to evaluate product success and inform the next iteration of the product vision.
  
• Contribute proactively to the continuous improvement of the team - both technically and business processes.
  
• Prepare User Manuals (UM) after the development of new features as per RAD (Requirement Analysis Document)
  
• Prepare training videos showing the newly developed feature functionality.
  
• Market research on the LMS industry and our competitors.
  
• Prepare operational documents – SRS, BRD, FRD, RAD, UM