Business Analyst

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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board, we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are seeking a dedicated and detail-oriented Business Analyst to join our dynamic team. The primary responsibility of this role is to perform analysis of business data to derive insights and set up the systems for Digital delivery. This position is ideal for an individual with a keen eye for detail and a passion for improving operational processes.

The duties of a Business Analyst include gathering project requirements, analyzing the data, collaborating with stakeholders, and turn business requirements into digital flows.

Key Responsibilities

• The candidate is expected to play a critical role in the effective implementation of service delivery processes, ensuring that all aspects of the workflow tool are properly set up and integrated.
• Working closely with cross-functional teams to guarantee that all milestones are met within the established timeframes and that the final delivery meets the highest quality standards.
• Ensure that the entire workflow implementation process and the workflow tool continue to operate smoothly and effectively.
• Document the effort involved, the steps required, and the provision of information related to operational changes.
• Create process maps and business requirement documents wherever required
• Support the business through user testing, providing expert guidance on the tool and processes.
• Always update project documentation & other activities.
• Ability to adapt fast to a changing environment. It also means a willingness to work outside of traditional hours, to provide support to situations demanding attention.
• Perform analysis of business data to derive insights and propose process design improvements.

Key Requirements

• Project Management: strong skills in the different stages of projects which include planning, implementation and monitoring, ensuring that are completed on time, within budget and aligned with the organizational goals and business requirements. Experience with Agile methodologies.
• Process Management: Clear understanding of the specific service line business processes, identifying opportunities for improvement by proposing redesigns that impact on efficiencies.
• Problem-Solving: Identify problems and their root cause analysis and provide sustainable and effective solutions.
• Communication Skills: Active collaboration and communication with cross-functional teams and stakeholders with the ability to clearly explain technical concepts to non-technical audiences and to document processes and procedures. Manage the expectations of the Stakeholders external as well as internal.
• Analytical Skills: Ability to analyze data and make data-driven decisions.
• Education: Bachelor's degree in Business Administration, Process Management, or a related field (or equivalent working experience)
• Experience: 1-2 years of experience
• Strong analytical and passion for problem-solving.
• Excellent attention to detail and organizational abilities.
• Effective communication and interpersonal skills (especially listening skills)
• Ability to work independently and as part of a team

What’s in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work;
• We provide internal career opportunities so you can take your career further within TMF;
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients;
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace;
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives

We’re looking forward to getting to know you!