Mumbai, Maharashtra, India
Information Technology
Other
Tietoevry
Overview
Experience Range 6 - 10 Years
Open
Skills Business Analyst
About Us
We are developers of digital futures! Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust, and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive. Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in approximately 90 countries. Tietoevry's annual turnover is approximately EUR 3 billion, and the company's shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs (www.tietoevry.com).
About EVRY USA
EVRY USA delivers IT services to a wide range of customers in the USA through its global delivery centers and India offices (EVRY India) in Bangalore & Chandigarh, India. We offer a comprehensive IT services portfolio and drive digital transformation across Banking & Financial Services, Insurance, Healthcare, Retail & Logistics, and Energy, Utilities & Manufacturing sectors. EVRY India's process and project maturity is very high — the two offshore development centers in India are appraised at CMMI DEV Maturity Level 5 & CMMI SVC Maturity Level 5 and certified under ISO 9001:2015 & ISO/IEC 27001:2013
Roles and Responsibility
Who is willing to work during US business hours
Key Responsibilities:
Collaborate with cross-functional teams to gather and analyze business requirements.
Act as a liaison between business stakeholders and technical teams to ensure clear communication and understanding of project objectives.
Utilize your expertise in the banking domain to identify opportunities for process improvements and cost optimizations.
Leverage CRM experience to assist in the implementation and enhancement of CRM systems, ensuring they meet business needs.
Develop and maintain detailed documentation, including business requirements, use cases, and process flows.
Participate in testing efforts, including test planning, test case creation, and test execution, to ensure the quality of software solutions.
Provide guidance and mentorship to junior members of the team.
Stay updated on industry trends and best practices to make recommendations for continuous improvement.
Qualifications:
Bachelor's degree in Business, Finance, or a related field.
8+ years of experience as a Business Analyst in the banking domain.
Proven CRM experience, with a deep understanding of CRM systems (e.g., Salesforce, Microsoft Dynamics, or similar).
Strong background in testing methodologies and exposure to software testing.
Excellent communication skills, both written and verbal.
Strong analytical and problem-solving skills.
Ability to work independently and remotely while maintaining a high level of productivity and professionalism.
Relevant certifications (e.g., CBAP, PMP, CRM certifications) are a plus.
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