Social Good & Community Development
Full-Time
Reliance Industries Limited
Overview
Job Purpose
To analyze and understand business processes across CBG plant operations and translate them into clear, actionable functional requirements for digital solution development. The role bridges the gap between plant teams and development teams, ensuring site-specific needs are captured, processes are optimized, and digital tools are effectively aligned with business objectives.
Key Responsibilities
Business Process Analysis:
To analyze and understand business processes across CBG plant operations and translate them into clear, actionable functional requirements for digital solution development. The role bridges the gap between plant teams and development teams, ensuring site-specific needs are captured, processes are optimized, and digital tools are effectively aligned with business objectives.
Key Responsibilities
Business Process Analysis:
- Understand and document current workflows related to feedstock tracking, gas production, purification, bottling, maintenance, and reporting.
- Identify gaps, inefficiencies, or manual dependencies that can be optimized through digital solutions.
- Interact with plant teams, production managers, operations, and support staff to gather business requirements.
- Translate functional and non-functional requirements into detailed specifications for development teams (internal or external).
- Collaborate with software developers, data engineers, and digital leads to ensure business requirements are well understood and implemented accurately.
- Assist in testing, validation, and user feedback collection for new applications or enhancements.
- Ensure that digital solutions accommodate variations in processes across different CBG plant locations.
- Document use cases and edge conditions for site-specific workflows and operational practices.
- Recommend changes to existing workflows and reporting structures to improve data accuracy, reduce manual work, and enhance process efficiency.
- Support the creation of SOPs, digital process maps, and training materials.
- Act as a liaison between business users and technical teams, ensuring continuous alignment.
- Conduct workshops, feedback sessions, and training with users at various locations.
- Proven experience in writing Business Requirement Documents (BRDs), Functional Specifications, and Use Case documents.
- Strong communication, problem-solving, and stakeholder engagement skills.
- Ability and willingness to travel to plant sites for in-depth process understanding
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