Information Technology
Full-Time
Fidelity International
Overview
About the Opportunity
Job Type: Permanent Application Deadline: 27 July 2025 Job Description
Title Senior Business Analyst
Department GPS
Location Gurgaon
Reports To Senior Manager BA
Level 3
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our GPS team and feel like you’re part of something bigger.
About your team
Re-Reg and Transfer capability aims to achieve operational excellence and deliver a rich experience to our customers when engaging with FIL. This will primarily include identifying our customers uniquely across GPS and digitally transforming Re erg and Transfer process for our end-customers, advisers & member accounts alike. This capability is accountable for RTB (Operations) on transfer processes as well as Change through technical and engineering expertise. The Capability will be the delivery engine to deliver solutions for our GPS customers.
About your role
As an experienced BA supporting GPS businesses, with a specific alignment to the Re Reg and Transfer capability, you will play a key role working closely with the RRT product owner to identify opportunity areas, define, facilitate, and lead the implementation of solutions. You will also work closely with senior business leaders and wider capability & platform teams within GPS to deliver on the goals of RRT capability through innovative, efficient & scalable solutions. This is an exceptional opportunity to leverage your expertise and contribute to the success of RRT capability’s transformation initiatives.
Responsibilities include:
- Define the scope of a business requirement, decide the approach and produce the specification.
- Drive the analysis effort from start to end for a given area keeping various stakeholders in the loop and getting approvals/sign offs from them.
- Assess and ensure that the solution being delivered is fit for purpose.
- Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business and tracking these across multiple systems groups.
- Working with business leads within the team to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
- Functionality co-ordination across multiple system projects delivering common, re-usable functionality using service-oriented patterns.
- Acting as a proxy customer/Product Owner with the development teams, facilitating open communication between the customer & development team.
- Driving user acceptance criteria with the customer.
- Work with onshore-offshore UK/India business analysts and onshore-offshore UK/India development teams.
- Interact & work with third party partners and suppliers.
- Stay abreast of key emerging products / industry standards in the Business Analysis arena.
- Work on building capability and up the knowledge agenda within BA and other teams.
- Contribute to BA forum and lead process improvement initiatives.
About you
5 to 7 years of total work experience as a Business Analyst with essential skills as below:
- Ability to identify & self-manage analysis work for the allocated workstream with minimal or no assistance.
- Ability to develop and maintain strong relationships with stakeholders within project working group ensuring continual and effective communication.
- Ability to translate business requirements to technical resources (internal and external) in supporting the project.
- Excellent interpersonnel, communication, documentation, facilitation & presentation skills.
- Fair idea of Agile methodology, familiar with Stories – requirements artefact used in Agile.
Desired Skills are:
- Candidates with prior WI, Adviser and/or Personal Investing knowledge preferred.
- Knowledge of financial domain, specifically Mutual Funds and Pensions Products.
- Practical experience of working with agile/dynamic software development methodologies
- Experience of working with web technologies.
- Any skill related certifications/formal trainings would be an added advantage.
Personal Characteristics:
- Strong customer awareness and business focus
- Motivated, flexible and with a ‘can do’ approach
- Good interpersonal skills, confidence and ability to interact professionally with people at all levels
- Team player with commitment to achieve team goals
- Disciplined and conscientious approach
- Ability to prioritise work
- Keen to learn and develop proficiency
- Desire to do things the right way whilst remaining delivery focused
- Innovative and enthusiastic about business/financial domain and using it appropriately to solve problems
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
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