Business Analyst

Overview

As a Business Development Executive (Client Relations), your core responsibility is to stay close to the client through digital channels – email, calls, and video meetings – to ensure they are satisfied and supported. The goal is simple: make sure our clients are happy, feel heard, and enjoy working with us. This is a relationship-first role where empathy and consistency matter more than numbers.

What You’ll Do (Online):

• Stay in regular contact with clients through email, Zoom, and WhatsApp/business calls
• Build friendly, professional relationships with clients based on trust and helpfulness
• Understand their expectations and ensure smooth coordination with internal teams
• Monitor satisfaction and follow up to make sure everything is going well
• Address concerns gently and help resolve small issues efficiently
• Maintain documentation of client feedback and communication history
• Share useful updates or information without promoting or selling

What We’re Looking For:

• Naturally friendly and empathetic personality
• Fluent in written and spoken English
• Comfortable using email, Zoom, and messaging tools
• Patient listener who loves helping people
• Basic coordination and follow-up skills
• Prior client support experience (optional)

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Do you have your own laptop?
• Are you comfortable working from our Koramangala office (Mon-Fri) ?
• Do you have passport?
• Are you comfortable traveling on business trip domestic and Internationally?

Work Location: In person