Business Analyst

Job Summary:

We are seeking a highly motivated and analytical Business Analyst to join our technology team. This role is crucial for bridging the gap between our business teams and our technology team. You will be responsible for eliciting, analyzing, and documenting business requirements for automation initiatives and new product development. As in many practical cases, you may often be dealing with ad-hoc requests and incomplete initial information. Your ability to ask the right questions, think critically, and communicate effectively will be essential to your success.

Responsibilities:

· Requirements Elicitation: Conduct thorough interactions with business stakeholders to gather and understand their needs and objectives for automation projects and new product development. This includes handling ad-hoc requests and situations where initial information is incomplete or unclear.

· Critical Analysis: Critically evaluate business requirements to identify gaps, inconsistencies, and potential challenges. Proactively ask clarifying questions to ensure a complete and accurate understanding of the business needs.

· Documentation: Create clear, concise, and comprehensive documentation of business requirements, including user stories, use cases, process flows, data flow diagrams, and functional specifications. Adhere to established templates and standards.

· Collaboration: Work closely with the technology team (developers, testers, project managers, partners) to ensure that the developed solutions meet the documented business requirements. Act as a liaison between the business and technology teams.

· Process Improvement: Identify opportunities for process improvement and recommend solutions to streamline workflows and enhance efficiency.

· Stakeholder Management: Effectively manage relationships with various stakeholders, including business users, technology teams, management and partner vendors.

· Testing and Validation: Participate in the testing and validation phases of projects to ensure that the delivered solutions meet the business requirements. This will enhance your own learning and make you ready for a many more roles.

· Stay up-to-date with the latest trends in business analysis and technology, particularly as they relate to government projects and automation.

Qualifications & Experience:

· Bachelor's degree in Business Administration, Information Technology, or a related field. B.Tech in computer science, ECE or electronics will be an added advantage.

· Proven experience of min 4 years as a Business Analyst in a service tech development company

· Experience in the edtech or government sector will be an added advantage.

Demonstrated Skills

· Demonstrated ability to elicit, analyze, and document complex business requirements, even when faced with incomplete or ad-hoc requests.

· Strong analytical and problem-solving skills, with the ability to think critically and ask insightful questions.

· Excellent communication (written and verbal) and interpersonal skills.

· Proficiency in using business analysis tools and techniques (e.g., UML, process mapping, user story creation).

· Experience with Agile methodologies is a plus.

· Strong organizational skills and attention to detail.