Business Analyst

Job Title: Business Analyst – Information Technology

Location: Mohali

Type: 6–8 Month Contract

Department: IT

Reports To: Director – IT

Job Summary

We’re hiring a skilled Business Analyst – IT to support digital transformation and automation projects. You’ll analyse processes, gather requirements, create BRDs and test cases, and work cross-functionally to deliver tech-driven improvements.

Key Responsibilities

• Analyse current business processes; define in-scope/out-of-scope items.
• Gather and document business and technical requirements.
• Draft BRDs, process flows, and use cases.
• Write and execute test cases; assist QA and track defects.
• Coordinate between business users, IT, and developers.
• Support training, documentation, and post-go-live support.
• Monitor solution performance and recommend optimizations.
• Track meeting notes, project progress, and change requests.

Requirements

• Bachelor’s in IT, Business, or related field.
• 6+ years of experience in BA roles focused on automation or transformation.
• Familiar with RPA tools (UiPath, Blue Prism, Automation Anywhere), BPM, or low-code platforms.
• Strong skills in Jira, Asana, or similar PM tools.
• Excellent analytical, communication, and documentation skills.
• Experience with Agile (Scrum/Kanban) practices.

Preferred

• BA certifications (CBAP/CCBA), ERP/CRM exposure, knowledge of data analytics, API integration, or cloud-based automation.