Business Analyst

BI Business Analyst

Location: India (remote)

Department: Business Intelligence

Reports To: Global BI Director

Employment Type: Full-Time / Remote

Job Summary

We are looking for a detail-oriented and business-focused BI Business Analyst to join our team. This role is ideal for someone who can bridge the gap between business needs and technical solutions, with a strong foundation in Power BI, SQL, and Excel, and a deep understanding of stakeholder engagement and data-driven decision-making.

Key Responsibilities

Stakeholder Engagement & Requirements Gathering

• Conduct interviews and workshops with business users to understand analytical needs.
• Translate business objectives into clear, structured, and actionable requirements.
  
  
  

Technical Documentation for Data Engineering

• Identify data gaps and inconsistencies in the data warehouse.
• Create detailed specifications for new data sources, transformations, and metrics.
  
  
  

BI Development Handoff

• Define changes to Power BI semantic models and data structures.
• Document dashboard requirements including KPIs, filters, visuals, and layout.
• Ensure alignment between business goals and technical implementation.
  
  
  

Essential Skills & Qualifications

Business Analysis & Communication

• Strong stakeholder management and facilitation skills.
• Ability to translate vague or high-level business needs into structured requirements.
• Experience with user stories, acceptance criteria, and process mapping.
  
  
  

Data & BI Knowledge

• Solid understanding of data warehousing concepts (e.g., star schema, ETL).
• Familiarity with Power BI, especially semantic models and DAX.
• Ability to read and interpret data models and SQL queries (writing complex queries is a plus).
  
  
  

Documentation & Specification Writing

• Proven experience writing:
• Functional specifications for BI dashboards.
• Technical specifications for data engineering teams.
• Data dictionaries and mapping documents.
  

Tools & Technologies

• Power BI (especially Power BI Service and semantic layer).
• Jira, Confluence, or similar tools for documentation and task tracking.
• SQL (basic to intermediate proficiency).
• Excel, Visio, or Lucidchart for process and data flow diagrams.
  
  
  

Preferred Qualifications

• Experience working in Agile or Scrum environments.
• Exposure to cloud data platforms (e.g., Azure, AWS, GCP).
• Familiarity with data governance and data quality best practices.
  
  
  

About The Company

IWG has been at the forefront of flexible working for over 35 years. With nearly 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

Carbon Neutral Workplaces

IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award

IWG is proud to be the recipient of a Leading Employer Award ongoing since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.

Join us at https://careers.iwgplc.com/home