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3 Days ago

Business Analyst (Experienced Level / Senior)

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Gurugram, Haryana, India
Information Technology
Other
MSC Technology

Overview

Wed, 07/09/2025 - 15:01
Experience
4+
Job Description

Requirements:

  • Investigate and review business flows and process improvements
  • Analyze and describe business requirements and processes in cooperation with the business
  • Define correct scope to meet the business needs & expectations
  • Create process maps and business blueprints
  • Translate the business requirements to business solutions
  • Develop, review and improve SOPs (Standard Operating Procedures) together with the business
  • Develop improved and new business processes
  • Functional support activities for the different applications used by the business.
  • Daily support via Service Now
  • Handle incidents with the necessary priority
  • Discuss with stakeholders within IT
  • Regular meetings with business users within the MSC Group
  • Prepare, test and coordinate system/application implementations/updates/upgrades
  • Support IT-colleagues on business aspects (knowledge sharing)
  • Inform on the newest processes/applications
  • Give training where needed
  • Identify automation opportunities
  • Collaboration on future-oriented projects
  • Report to the Business analysis Team lead

Place
Chennai INDIA
No of Position
1
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