Gurugram, Haryana, India
Information Technology
Other
MSC Technology

Overview
Wed, 07/09/2025 - 15:01
Experience
4+
Job Description
Requirements:
- Investigate and review business flows and process improvements
- Analyze and describe business requirements and processes in cooperation with the business
- Define correct scope to meet the business needs & expectations
- Create process maps and business blueprints
- Translate the business requirements to business solutions
- Develop, review and improve SOPs (Standard Operating Procedures) together with the business
- Develop improved and new business processes
- Functional support activities for the different applications used by the business.
- Daily support via Service Now
- Handle incidents with the necessary priority
- Discuss with stakeholders within IT
- Regular meetings with business users within the MSC Group
- Prepare, test and coordinate system/application implementations/updates/upgrades
- Support IT-colleagues on business aspects (knowledge sharing)
- Inform on the newest processes/applications
- Give training where needed
- Identify automation opportunities
- Collaboration on future-oriented projects
- Report to the Business analysis Team lead
Place
Chennai INDIA
No of Position
1
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