Business Analyst, Group Technology Products [AGV & Robotic Arm]

Position Description

The Business Analyst, Group Technology Products, plays a key role in supporting the development and delivery of Automated Guided Vehicles (AGV) & Robotic Arm Applications. You will work closely with cross-functional teams, including Product Owners, Solution Architects, Developers, and Business Stakeholders, to gather, analyse, and document business requirements while ensuring alignment with overall project goals. Your role is to bridge the gap between business needs and technical implementation, ensuring that the AGV & Robotic Arm Applications deliver tangible value to the organization.

What You'll Do

• Lead, liaise and negotiate with end users of the HAECO airframe services locations (US, Hong Kong & Xiamen) to align on the requirements, delivery schedule and resource commitment.
• Prepare and document business functional/non-functional requirements.
• Perform User Acceptance Testing, identify and report defects, and follow up with the team on resolution.
• Assist the Product Owner in maintaining and prioritising the AGV & Robotic Arm product backlog based on business value and impact.
• Ensure business requirements are properly translated into product features and well-defined acceptance criteria.
• Collaborate with internal and external vendors to refine user stories and ensure alignment with technical feasibility.
• Participate in backlog refinement sessions and sprint planning to ensure clear scope and deliverables.
• Ensure KPIs and success metrics are clearly defined and measurable to track the impact of AGV & Robotic Arm implementations.

What You'll Need

1. Functional and other Relevant Experience

• 3-5 years of product management experience in the robotic and automation category.
• Solid experience in implementing robotic, automation, AGV solutions and consulting projects from concept to launch and sustainment.
• Good understanding of hardware product development cycle and relevant robotic product standards.
• Familiar with technology product development life cycle, change management, project management activities, Agile methodology and feature-driven development.
• Experience in coordinating engineering, technical design, and development teams, as well as contractors.
• Strong business analysis experience with relevant technical background.
• Good presentation and ability to explain complex technical issues to both technical and non-technical stakeholders.
• Fluent in spoken and written English, Cantonese, and Mandarin.
• Operational experiences from airframe services of MRO industry will be a plus.
• Experience in business processes reengineering or solution design will be a plus.

2. Qualifications and other Relevant Knowledge

• University degree holder.
• A dynamic, adaptive and quick learner with a successful track record in working on cross-functional and cross-team projects. Excellent interpersonal, communication, analytical and creative problem-solving skills. Eager to propose fresh ideas and able to deliver a pragmatic and solution-driven approach.
• Able to work in a fast-paced environment with tight deadlines.
• Proficiency in Microsoft Office Suite.
• Proficient written and spoken communication skills in English with the ability to present ideas in a professional and organized manner.
• Proficiency in Cantonese and Mandarin will be an advantage.