Business Analyst I, DeviceOS

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

Amazon is looking for a data-savvy professional to create, report on, and monitor business and operations metrics. Amazon has a culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. This role will help scope, influence, and evaluate process improvements, and will contribute to Amazon's success by enabling data-driven decision making that will impact the customer experience.

Key job responsibilities

Skills

You love working with data, can create clear and effective reports and data visualizations, and can partner with customers to answer key business questions. You will also have the opportunity to display your skills in the following areas:

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Analyze the current testing processes and identify improvement opportunities with define requirements and work with technical teams and managers to integrate into their development schedules.
• Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions.
• Derive actionable insights and present recommendations from your analyses to partner teams and organizational leadership.
• Translate technical testing results into business-friendly reports
• Have a strong desire to dive deep and demonstrate the ability to do it effectively.
• Share your expertise - partner with and empower product teams to perform their own analyses.
• Produce high-quality documentation for processes and analysis results.
  
  

A day in the life

We are looking for a Business Analyst to join our team. This person will be a creative problem solver who cares deeply about what our customers experience, and is a highly analytical, team-oriented individual with excellent communication skills. In this highly visible role, you will provide reporting, analyze data, make sense of the results and be able to explain what it all means to key stakeholders, such as Front Line Managers (FLMs), QA Engineers and Project Managers. You are a self-starter while being a reliable teammate, you are comfortable with ambiguity in a fast-paced and ever-changing environment, you are able to see the big picture while paying meticulous attention to detail, you know what it takes to build trust, you are curious and thrive on learning. You will become a subject matter expert in the Device OS world.

About The Team

The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. The Device OS team plays a central role in creating these innovative devices at Lab126. The Device OS team is responsible for the board bring up, low level software, core operating system architecture, innovative framework feature development, associated cloud services and end-to-end system functions that brings these devices to life. The software built by the Device OS team runs on all Amazon consumer electronics devices.

Basic Qualifications

• 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
• 2+ years of complex Excel VBA macros writing experience
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL or ETL
  
  

Preferred Qualifications

• Experience creating complex SQL queries joining multiple datasets, ETL DW concepts
• Experience in Amazon Redshift and other AWS technologies
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.