Business Analyst I, DeviceOS

Amazon is looking for a data-savvy professional to create, report on, and monitor business and operations metrics. Amazon has a culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. This role will help scope, influence, and evaluate process improvements, and will contribute to Amazon’s success by enabling data-driven decision making that will impact the customer experience.

Key job responsibilities
You love working with data, can create clear and effective reports and data visualizations, and can partner with customers to answer key business questions. You will also have the opportunity to display your skills in the following areas:

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Analyze the current testing processes and identify improvement opportunities with define requirements and work with technical teams and managers to integrate into their development schedules.
• Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions.
• Derive actionable insights and present recommendations from your analyses to partner teams and organizational leadership.
• Translate technical testing results into business-friendly reports
• Have a strong desire to dive deep and demonstrate the ability to do it effectively.
• Share your expertise - partner with and empower product teams to perform their own analyses.
• Produce high-quality documentation for processes and analysis results.

A day in the life
We are looking for a Business Analyst to join our team. This person will be a creative problem solver who cares deeply about what our customers experience, and is a highly analytical, team-oriented individual with excellent communication skills. In this highly visible role, you will provide reporting, analyze data, make sense of the results and be able to explain what it all means to key stakeholders, such as Front Line Managers (FLMs), QA Engineers and Project Managers. You are a self-starter while being a reliable teammate, you are comfortable with ambiguity in a fast-paced and ever-changing environment, you are able to see the big picture while paying meticulous attention to detail, you know what it takes to build trust, you are curious and thrive on learning. You will become a subject matter expert in the Device OS world.

About the team
The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. The Device OS team plays a central role in creating these innovative devices at Lab126. The Device OS team is responsible for the board bring up, low level software, core operating system architecture, innovative framework feature development, associated cloud services and end-to-end system functions that brings these devices to life. The software built by the Device OS team runs on all Amazon consumer electronics devices.