Business Analyst II

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the team:

Payment Strategy and Operations remit includes Supplier Payments, Partner Payments (Co-brand, Client Incentives, TLS, etc.), First-Line Payment Risk Governance, Spend Analytics, Customer Helpdesk, Disbursements and Travel & Expense Program Management.

Role Description:

• Work with teams involved in Procure to Pay processes including includes Supplier Payments, Partner Payments (Co-brand, Client Incentives, TLS, etc.), Vendor Creation, Purchase Order Processing, First-Line Payment Risk Governance, Spend Analytics, Customer Helpdesk, Disbursements and Travel & Expense Program Management.

• Consistently understand and exceed customer’s requirements whilst ensuring effective team- work.

• Ensure that all deadlines and SLA’s are continually met, and adequate controls are maintained over the processes.

• Participate in standardization and continuous improvement initiatives as well as other business partner initiatives.

• Lead/Support various automation initiatives / projects for the area.

• Gain detailed understanding of the end-to-end process, inherent controls & risk, and Metrics of the process area.

Additional responsibilities may include:

• Maintaining close contacts with banks for managing disbursement related issues.

• Maintain close contact with customer / business partners, Technologies and other interface groups including co-ordination with related business groups on a need- basis.

Qualifications:

• Must be a Graduate or higher with 5+ years of experience in Procure to Pay function/ Accounts Payables /Finance/Banking domain/Analytics/Audit/ Payment Risk Management.
• Good communicator with problem-solving skills
• Attention to details and accuracy.
• Prior Knowledge of Oracle, Ariba, Concur will be preferred.

Leadership Skills:

• Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority.
• Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.