Business Analyst, JWO

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, analytical, and creative leaders with innovation at our core. We’re pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we’ve created stores that let you use an app to enter, take what you want from our fresh selection, and go (Amazon Go); a smart shopping cart that uses computer vision algorithms and sensor fusion to let you skip the checkout line (Amazon Dash Cart); and contactless services that let you pay, enter or identify yourself (Amazon One). Note: The specific team is internally and tech focused to delivery scalable solutions.

Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design.

We are looking for a Business Analyst with a passion for using data to discover and solve real world problems. You will enjoy working with one of the richest data sets in the world, latest technology, and the ability to see your insights drive the creation of JWO stores.

The perfect candidate will have passion and experience analyzing data and using that analysis to drive key insights and recommendations. As a business analyst you will also build reports and metrics, drive ad hoc analysis and communicate insights to key stakeholders. You will not only execute on the required skills but also be able to influence, educate, and drive results in a fast-paced, ambiguous environment.

Key job responsibilities
Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers
Interface with business customers, gathering requirements and delivering complete reporting solutions
Interface with other technology teams to extract, transform, and load (ETL) data from a wide variety of data sources

A day in the life
This position will closely work with CXQO operations team to develop dashboards to analyze data for determining root cause, building business insights and dive deep.
It involves complex analysis and diving deep into key metrics based on requests, building and maintaining multiple databases.

About the team
We have BIEs and DEs in our team to support analytics,data and reporting needs for DS, SDE and PMs across JWO team