Business Analyst, Lead

Duties & Responsibilities

• Mastery of Sr Business Analyst activities.
• Collaborates with internal stakeholders, product managers and developers to gather product requirements. Will work more directly with customers and have more domain knowledge.
• Writes business and customer requirements, including scope, priorities and acceptance criteria.
• Is an evangelist for Epicor at internal and outside events.
• Introduces new functional requirements and non-functional requirements.
• Writes specifications for new modules.
• Facilitates viability and cost of solution options with Product Management.
• Presents or completes customer demonstrations.
• Responsible for improvement of internal processes.
• Provides training and leadership to other Business Analysts.
• Performs demonstrations of sprint reviews.
• Builds out project plans and timelines for C-level Product leadership.
• Works with multiple scrum teams on more complex projects and oversees the work of junior level Business Analysts.
  
  

Knowledge, Skills & Abilities

• Distribution/Manufacturing Domain expertise.
• Excellent written oral and communication skills.
• Experienced in negotiations to drive results.
• Ability to propose and implement new ideas.
• Ability to lead a team to meet deadlines (technical and time management) Customer service skills.
• Ability to lead and mentor others.
• Analytical thinking and creative problem-solving skills.
• Thought leader and change agent.
  
  

Qualifications

• 8+ years progressive experience and demonstrated success/knowledge.
• 3+ years of experience in Distribution/Manufacturing ERP development.
• Bachelor’s degree Engineering (or equivalent experience).
  
  

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.
  
  

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

Recruiter

Smitha Machaiah