Business Analyst-Scrum Master

Job Role : Business Analyst-Scrum Master

Job Type : Contract

Experience : 5+ Years

Contract Duration : 4 Months

Pay Rate : Max 80K per month

Location : Remote

JOB DESCRIPTION & RESPONSIBILITIES

• Requirement Elicitation & Scope Definition: Gather detailed business requirements for the payment platform, define the project scope, and develop comprehensive documentation, including use cases, user stories, and flow diagrams that specify the functional and non-functional aspects of the platform.

• End-to-End Solution Design: Work closely with solution architects, developers, and UX designers to design the platform's workflows, ensuring seamless integration with banks, payment gateways, fraud detection systems, and user interfaces.

• Regulatory Compliance & Risk Management: Ensure that the platform complies with industry regulations (e.g., PCI-DSS, PSD2) and internal security policies. Identify potential risks, establish mitigation plans, and coordinate with legal and compliance teams to maintain the platform's security and integrity.

• Write clear and concise user stories, acceptance criteria, and prioritize tasks in collaboration with the Product Owner, focusing on payment flows, transaction processing, refund/chargeback handling, and currency conversion.

• Ensure the product backlog is well-maintained, prioritized, and refined to align with payment gateway business requirements, compliance standards, and technical constraints.

• Promote adherence to Agile principles and practices, guiding the team to improve delivery and maintain consistent velocity, with special attention to optimizing payment flows and resolving gateway-related issues.

• Identify, track, and remove obstacles that may block the team from achieving sprint goals, specifically addressing issues in payment processing, transaction speed, and failure/error handling.

• Serve as the point of contact between the development team, business stakeholders, and payment gateway providers, ensuring clear communication on project status, risks, and business needs related to payments.

• Track and report on team performance using Agile metrics like velocity, burn-down charts, and sprint goal achievement, ensuring continuous improvement in the development and integration of payment systems.

• Assist in coordinating and validating user acceptance testing, ensuring that payment-related business requirements, including successful transaction processing and security compliance, are met.

• Encourage a culture of continuous improvement by facilitating retrospectives, helping the team identify areas for improving payment system performance and scalability.

PRIMARY SKILLS

• 3-5 years of experience as a Business Analyst or Scrum Master in Agile environments, with at least 2 years focusing on payment gateway systems (e.g., Stripe, PayPal, Razorpay).

• Agile Methodology & Project Management: Proficiency in Agile frameworks (e.g., Scrum, Kanban) to effectively manage the project lifecycle, prioritize tasks, and facilitate communication between development, testing, and operations teams.

• Payment workflow Knowledge: Understanding of end-to-end payment system workflows, architecture, including integration with banks, payment gateways, APIs, and third-party services. This includes knowledge of transaction processing, settlement, and reconciliation.

• Experience with project management and collaboration tools (e.g., Jira, Confluence, Trello).

• Excellent facilitation, communication, and interpersonal skills, especially in the context of payment solutions.

• Strong problem-solving and analytical abilities, with the capacity to manage competing priorities, particularly in fast-paced payment environments.

SECONDARY SKILLS (IF ANY)

• Experience with business process modeling and workflows, specifically related to payments and financial transactions.

• Familiarity with the software development lifecycle (SDLC) and technical project management in payment systems.

• Experience in working with cross-functional and remote teams.

• Knowledge of various Agile frameworks like Kanban or Lean is a plus.

CERTIFICATIONS REQUIRED (IF ANY)

• Scrum Master certification (CSM, PSM) is highly desirable.