Business Analytics Intmd Analyst - C11

The Business Analytics Int Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Leverage analytics to identify enhancement opportunities and more granular insights that can be acted upon, while ensuring adherence to Fraud Policy.
• Ownership and management of fraud rules, scores, and detection strategies
• Analysis of customer data and transactional data to identify emerging fraud trends, develop, and improve fraud strategies
• Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis, and implement mitigation strategies
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends.
• Continually assess manual and automated processes to identify potential process gaps and opportunities.
• Analysis of customer data and transactional data to identify emerging fraud trends, develop, and improve fraud strategies
• Periodic review and development of MIS reports, dashboards and communication of fraud results internally and to the business using advanced visualization techniques.
• Work with various stakeholders during strategy development and conversion efforts to identify and fulfill data/analytical needs; develop comprehensive transition plan
• Mentor and coach junior team members.
  
  

Qualifications:

• Bachelor’s degree in Statistics, Economics, Finance, Mathematics or a related quantitative field
• Engineering / MBA background from a premier institute
• Minimum 6+ years of hands-on analytical experience
• Minimum 4+ years’ experience in statistical analysis with working knowledge of: SAS / SQL (mandatory), R / Python (desired)
• Ability to work in a fast paced, dynamic, environment
• Hands on experience in data visualization tools, such as Tableau
• Analytical and problem-solving ability to deliver projects in a fast-paced environment
• Strong verbal and written communication skills; experience with stakeholder management
• Excellent presentation skills to eloquently explain and drive the agenda.
• Experience in fraud strategy/processes and/or fraud analytics is desired but not mandatory
  
  

Education:

• Bachelors/University degree or equivalent experience
  
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Decision Management

------------------------------------------------------

Job Family:

Business Analysis

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.