Business Insight Analyst

Job Description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Software Engineer - AI Solutions

Taskus | Full-Time |

About The Job

Join our AI Solutions team to build cutting-edge applications powered by Large Language Models and other AI technologies for enterprise clients. You'll work closely with Technical Product Managers to transform client requirements into production-ready AI solutions.

This role combines software engineering excellence with practical AI implementation. You'll integrate LLMs into client systems, optimize performance, and deliver scalable solutions across various industries and use cases.

Responsibilities

• Design and implement AI-powered features using LLMs and other machine learning models
• Develop proof-of-concepts and MVPs to demonstrate AI capabilities to stakeholders
• Optimize LLM performance including prompt engineering, response latency, and cost efficiency
• Implement evaluation frameworks and monitoring systems for deployed AI solutions
• Collaborate with Product Managers to translate client requirements into technical specifications
• Ensure code quality, security, and scalability in production environments
• Document technical implementations and create deployment guides for client teams
  
  

Minimum qualifications

• Bachelor's degree in Computer Science or equivalent practical experience
• 3+ years of software engineering experience
• Strong proficiency in Python and modern web frameworks (FastAPI, Flask, Django)
• Experience with REST APIs and microservices architecture
• Understanding of cloud platforms (AWS, Azure, or GCP)
• Excellent problem-solving and debugging skills
  
  

Preferred qualifications

• Experience integrating LLM APIs (OpenAI, Anthropic, Google Vertex AI)
• Familiarity with vector databases (Pinecone, Weaviate, ChromaDB)
• Knowledge of prompt engineering and LLM fine-tuning techniques
• Experience with containerization (Docker, Kubernetes)
• Background in client-facing or professional services roles
• Understanding of ML model deployment and monitoring
  
  

Work Mode : Onsite

Work Schedule : 8am to 5pm IST

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id: R_2507_10183

Posted At: Tue Jul 29 2025 00:00:00 GMT+0000 (Coordinated Universal Time)