Business UAT Analyst I -Associate

Job Description

Join our Card Marketing Validation Team at JP Morgan Chase, where your expertise in testing strategies will ensure the success of marketing campaigns.

As a Business UAT Analyst I in Card Marketing team validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing within the Card Marketing Validation Team. You will primarily support marketing campaigns, performing testing on emails, direct mails, and microsites for various types of campaigns. This role offers a great opportunity for those seeking to broaden their skills in testing strategies and campaign validation.

Job Responsibilities

• Interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives.
• Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manually and using automation.
• Review campaign requirements, specifications, user documentation, help files, and other project documentation to assure quality of the test suites to be developed.
• Work with business and technology leads to determine the acceptable range for test results and performance.
• Ensure proper version control and configuration management of all test objects developed and test environments used.
• Create and maintain job aids and procedures associated with testing standards used by the Card Marketing Validation Team.
• Support during production deployment of campaigns and perform validation testing during off-hours/weekend release windows.
• Identify process gaps and streamline processes.
  
  

Required Qualifications, Capabilities, And Skills

• 4+years of experience in end-to-end campaign testing across emails, direct mail, and microsites.
• Experience in campaign processes and ability to understand various channels of communication to customers.
• Experience in execution of automated test suites with hands-on experience in both waterfall and Agile SDLC models.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Excellent verbal and written communication skills to coordinate effectively with partners, project, and testing teams.
• Possess excellent problem-solving, interpersonal communication, project, and time management skills while being extremely detail-oriented.
  
  

Preferred Qualifications, Capabilities, And Skills

• Strong business acumen, accountability, and communication skills.
• Experience in working in Agile working environment with strong communication.
• Ability to communicate findings and implement procedures to fix gaps.
• Experience in working on automation tools preferred.
• Knowledge and experience with JIRA tool preferred.
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.