Gurugram, Haryana, India
Information Technology
Full-Time
Caliber Technologies
Overview
Job Description
Role & Responsibilities :
Role & Responsibilities :
- Gather, document, and analyze business requirements through stakeholder interviews, workshops, and process analysis.
- Translate business needs into clear technical specifications, including process flow diagrams, use cases, and user stories.
- Perform gap analysis to identify improvement opportunities and recommend solutions.
- Act as the primary liaison between business teams and technical teams to ensure alignment of goals and deliverables.
- Facilitate communication between internal and external stakeholders, ensuring a seamless project execution.
- Support user acceptance testing (UAT) by preparing test cases and scenarios based on business requirements.
- Work closely with developers, QA teams, and system architects to ensure technical solutions meet business objectives.
- Provide technical input during the design and development phases to address feasibility and scalability concerns.
- Prepare technical documentation, including process flows, issue logs, and troubleshooting guides.
- Leverage tools like SQL and Excel to extract, manipulate, and analyze data to derive actionable insights.
- Create reports and dashboards using data visualization tools to communicate findings to stakeholders effectively.
- Monitor and measure the success of implemented solutions using KPIs and metrics.
- SQL : Strong proficiency in database querying for data extraction and analysis.
- Excel : Advanced skills, including pivot tables, data visualization, and formulae.
- Visualization Tools : Experience with tools like Tableau, Power BI, or similar platforms.
- Documentation Tools : Proficiency in JIRA, Confluence, or similar tools for requirement tracking and documentation.
- Scripting Knowledge : Basic understanding of Python or R for data analysis (preferred).
- API Knowledge : Familiarity with RESTful APIs and integrations.
- Strong problem-solving and root-cause analysis capabilities.
- Excellent verbal and written communication skills, with the ability to translate complex technical concepts
- Stakeholder management skills, ensuring alignment between business and technical teams.
- High attention to detail with the ability to manage multiple priorities effectively.
- Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field.
- Experience in domains such as e-commerce, retail, or supply chain management.
- Familiarity with Agile and Scrum methodologies.
- Knowledge of business processes like inventory management, product lifecycle management, or CRM
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