Chai Point - Quality Assurance Technical Lead - Manual & Automation Testing

Job Description : QA Technical Lead

Company : Chai Point

Location : Bangalore, India

Experience : 3-6 years

About Chai Point

Chai Point is a leading tea beverage company in India, revolutionising the tea-drinking experience.

With over 100 retail stores and more than 6,000 IoT-enabled vending machines installed across 3,000+ customer locations, we are committed to delivering exceptional quality and convenience.

Our tech team drives this innovation, working on cutting-edge projects such as in-house POS systems, SCM solutions, IoT machines, and cloud-based modern infrastructure.

Join our young, vibrant, and small tech team, where a learning culture, high energy, and enthusiasm create an environment full of exposure and growth.

Job Summary

We are seeking a talented QA Technical Lead to ensure the highest quality of our tech solutions.

In this role, you will lead a team of QA engineers, drive automation initiatives, and work closely with development teams to deliver reliable, high-performing software products.

If youre passionate about quality assurance and thrive in a dynamic, innovative setting, wed love to have you on board!

Key Responsibilities

• Lead and mentor a team of QA engineers, promoting a culture of collaboration, learning, and continuous improvement.
• Design, develop, and maintain automation frameworks to enhance testing efficiency and coverage.
• Oversee the testing of tech projects, including in-house POS systems, SCM solutions, and IoT-based applications.
• Collaborate with development teams to ensure quality standards are upheld throughout the software development life cycle (SDLC).
• Identify, troubleshoot, and resolve quality issues to ensure timely delivery of defect-free solutions.
• Keep abreast of the latest QA tools, technologies, and industry best practices to elevate our testing processes.
  
  

Required Skills And Qualifications

• Must-have : Proven experience in Functional and automation testing, with hands-on expertise in automation tools and frameworks (e.g., Selenium, Appium, or similar).
• Must-have : Strong leadership and mentoring skills, with experience managing and guiding QA teams.
• Must-have : Excellent problem-solving abilities with a meticulous attention to detail.
• Solid understanding of the software development life cycle (SDLC) and testing methodologies.
• Familiarity with Agile practices is an advantage.
  
  

Experience

• 3-6 years of experience in quality assurance, with at least 2 years in a leadership or supervisory role.
• People willing to do both manual and automation
  
  

Education

• Bachelors degree in Computer Science, Information Technology, or a related field.
  
  

Additional Qualifications

• QA certifications are a plus.
• Experience with cloud-based testing or IoT testing is highly desirable.
• Strong communication and teamwork skills to collaborate effectively across departments.
  
  

Why Join Us ?

• Work with a young, small, and energetic tech team that values innovation and enthusiasm.
• Gain hands-on exposure to cutting-edge technologies like IoT, cloud infrastructure, and in-house software systems.
• Thrive in a learning-driven culture with opportunities to grow and shape QA processes.
• Enjoy a competitive salary and benefits package in a supportive, dynamic environment
  
  

(ref:hirist.tech)