Gurugram, Haryana, India
Information Technology
Full-Time
TaskUs
Overview
Job Description
What can you expect in a Cloud Engineer role with TaskUs:
Think of yourself as someone who will provide technical SME for TaskUs' Cloud Computing Environment, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we're a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it's time to imagine what it's like being a Cloud Engineer.
Imagine yourself going to work with one thing on your mind: that you will provide operational and engineering support. As you tackle your new tasks for the day, you know that it comes down to one thing: that you will also provide L2 and L3 escalation support for the NOC and Service Desk.
Key Responsibilities
Req Id: R_2507_8808
Posted At: Fri Jul 04 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
What can you expect in a Cloud Engineer role with TaskUs:
Think of yourself as someone who will provide technical SME for TaskUs' Cloud Computing Environment, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we're a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it's time to imagine what it's like being a Cloud Engineer.
Imagine yourself going to work with one thing on your mind: that you will provide operational and engineering support. As you tackle your new tasks for the day, you know that it comes down to one thing: that you will also provide L2 and L3 escalation support for the NOC and Service Desk.
Key Responsibilities
- Provide operational and engineering support.
- You will handle incident management, problem management, change management (implementation of changes), release management, and capacity management.
- In terms of L2/L3 Escalation Support, you will also provide project representation in your area of expertise and maintain a system documentation.
- At least 1-2 years of hands on experience on Cloud based computing specifically AWS or Azure.
- With at least 5 years of total IT experience.
- AWS or Azure certification is a nice-to-have.
- Knowledgeable on DevOps tools such as the Cloudformation, Terraform, ARM/JSON templates YAML for ansible.
- With hands-on experience in the Ci/CD tools such as the Jenkins, Azure DevOps, ECS Fargate, Kubernetes Helm and Circle CI.
- Expertise on Linux, Windows, Active Directory/LDAP.
- Experience in managing active directory GPO, Linux and Windows patching etc.
- Knowledgeable on Azure AD.
- With experience Patching cloud solutions such as AWS SSM , ansible tower , SCCM etc.
- Willing to be on 24x7 global support and on-call schedule.
- Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course.
- Rotational Shifts (24/7)
- Hybrid.
Req Id: R_2507_8808
Posted At: Fri Jul 04 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
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