Cloud Support Engineer

Company Description

Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients.

In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

Overview

Job Description

Publicis Groupe is modernizing its IT infrastructure through the adoption of cloud computing. As part of this journey, we are hiring a Cloud Support and DevOps Engineer (Associate L1) with hands-on experience in Azure, Infrastructure as Code (IaC), CI/CD pipelines, and containerized environments. The ideal candidate is proactive, automation-focused, and passionate about delivering scalable, secure cloud solutions.

Key Responsibilities

• Design, implement, and support cloud infrastructure on Azure.
• Working knowledge of containerized workloads using AKS.
• Create and maintain Terraform-based IaC for consistent deployments.
• Build and maintain CI/CD pipelines using tools like GitHub Actions, Azure DevOps, or Jenkins.
• Implement environments based on architecture documentation.
• Troubleshoot and resolve issues across cloud infrastructure, IaC, Kubernetes, and pipelines.
• Support incident management and conduct root cause analysis.
  
  

Required Skills And Qualifications

• Bachelor’s degree in Computer Science, IT, or related field (preferred).
• 2+ years of experience implementing and supporting cloud infrastructure on Azure.
• Knowledge of Terraform for infrastructure automation.
• Expertise in Azure Services: Resource Manager, Azure Functions, App Services, CosmosDB, Monitor, Data Factory, Azure Networking, VMs and Storage Accounts.
• Working knowledge with Kubernetes (AKS).
• Experience with CI/CD tooling: GitHub Actions, Azure DevOps, Jenkins etc.
• Scripting/automation skills in Powershell, Bash, Python, or Ansible.
• Familiarity with Linux and Windows system administration.
• Exposure to programming languages like Python or Node.js.
• Database knowledge: MySQL, MongoDB, CosmosDB, or NoSQL databases.
• Strong troubleshooting and communication skills.